How to Easily Cancel Your Stitch Fix Subscription in 2024?

Have you been thinking about canceling your Stitch Fix account? Maybe you feel like you’ve outgrown the service, or you want to cut down on subscription costs. Whatever the reason, canceling your Stitch Fix subscription is easy to do.
How do you go about canceling your Stitch Fix account? The process is quick and straightforward – you can do it yourself online in just a few minutes. Read on as we outline the steps to cancel Stitch Fix in 2024, from logging into your account to stopping deliveries.
Why You Might Want to Cancel Your Stitch Fix Subscription
Stitch Fix exploded in popularity as one of the first online personal styling services. The concept of filling out a style profile and having a real stylist pick clothes suited to your taste seemed genius. However, more and more Stitch Fix users are opting to cancel their subscriptions – here are some of the top reasons:
- Cost savings. The monthly Stitch Fix fee of $20 adds up, especially if you don’t end up keeping many items. Going on a Stitch Fix hiatus can free up room in your budget.
- Change in style or size. Your preferences likely aren’t the same as when you first signed up. Canceling gives you a chance to re-evaluate your current needs.
- Decline in quality. Some customers complain that Stitch Fix quality and fit has gone downhill recently. Receiving ill-fitting or cheaply made items can be frustrating.
- Customer service issues. Problems like long delays for credits on returns or incorrect sizes being sent are turn offs. Bad CS makes canceling appealing.
Whether it’s an issue with the service or you simply feel you’d like a break from monthly deliveries, canceling your account is your right as a Stitch Fix customer. The process is designed to be quick and hassle-free.
Step-By-Step Guide to Canceling Your Stitch Fix Account
Ready to cancel your subscription? Just follow these simple steps to cancel your Stitch Fix account:
Step 1: Log Into Your Stitch Fix Account
First, access your Stitch Fix account. You can log in online at stitchfix.com or via the Stitch Fix app on your mobile device.
You’ll need your email address and password linked to your Stitch Fix account. If you’ve forgotten your password, use the “Forgot Password” tool to reset it.
Step 2: Locate Your Account Settings
Once logged into your account, you’ll need to navigate to your account settings to manage your plan.
On the Stitch Fix website:
- Click on the profile icon in the top right corner of the screen
- Select “Account Information” from the dropdown menu
In the Stitch Fix app:
- Tap the profile icon
- Choose “Account”
This will bring you to the main account hub where you can adjust your subscription settings.
Step 3: Adjust Your Fix Delivery Frequency
From the account hub, select “Manage Automatic Fixes.” You can opt to reduce the frequency of your Stitch Fix deliveries by changing from monthly to every 2 weeks, every month, or every 3 months.
This maintains your subscription while cutting back shipments. It’s a good option if you still want Fixes occasionally but need to scale back.
Step 4: Stop Automatic Deliveries
To fully cancel your subscription:
- Choose “I want to stop receiving automatic Fixes”
- Select the option to cancel JUST your next scheduled fixation
OR
- Select the option to stop receiving Fixes indefinitely
This immediately stops all future automatic shipments to your account.
Step 5: Confirm Your Cancellation
Double check that your request to cancel automatic deliveries was submitted properly. You should receive an email confirmation as well once your cancellation is processed.
At this point, your Stitch Fix account is cancelled! You’ve successfully unsubscribed from the service and stopped future charges and shipments.
Optional Step: Request Full Account Deletion
Once your subscription is deactivated, your account remains open in case you change your mind. If you are absolutely certain you want to close your account for good, email Stitch Fix support at hello@stitchfix.com.
Ask them to fully delete your Stitch Fix account and all associated personal data. This last step is permanent and your details can no longer be recovered.
What Happens After You Cancel Your Account?
Canceling your Stitch Fix account is designed to be flexible, giving you options to easily pause or reactivate service. Here’s what you can expect:
- No more styling or subscription fees will be charged. Canceling stops all upcoming auto-payments to Stitch Fix.
- You keep your Stitch Fix account open. Your details stay on file so you can resubscribe anytime without recreating an account.
- Pending/in-progress Fixes cannot be canceled. You are still responsible for any boxes that have entered styling or already shipped when you cancel. Complete the return process as normal.
- You must contact support for account deletion. Your data stays in Stitch Fix systems even after canceling your subscription. You need to explicitly request full account removal if desired.
- Cancellation is immediate. Once your request is submitted, your next delivery will not be shipped out. You’ve successfully unsubscribed.
- You can resubscribe at any time. Toggle your account back ON through account settings whenever you’re ready to receive Fixes again.
The cancellation procedure is designed for flexibility – you can easily take a break or permanently delete your account. Either way, no additional charges will be made once you cancel.
Frequently Asked Questions About Canceling Stitch Fix
Here are answers to some of the most common questions about canceling your Stitch Fix subscription:
Can I get a refund if I cancel my account?
The $20 monthly styling fee is nonrefundable. You also cannot get a refund for any Fixes already shipped out. But you will not be charged any upcoming fees after canceling.
What happens to my data if I cancel my account?
Your personal information remains in the Stitch Fix systems. You need to email their Support team and explicitly request full account deletion if you don’t want them to retain your data.
How long does it take to cancel my Stitch Fix account?
The cancellation process takes less than 5 minutes! Once your request is submitted, your next scheduled delivery will immediately be stopped.
Can I cancel over the phone?
Stitch Fix does not offer phone cancellations. You need to log into your online account to manage your subscription. For full account deletion, you can call Customer Service after canceling to make the request.
I can’t log into my account – what do I do?
If you can’t access your account, first use the password recovery tool. If that does not work, contact Stitch Fix Support. Explain that you need to cancel your account but can’t log in. They will take down your information and process the cancellation manually.
Canceling your subscription is quick and easy online through your Stitch Fix account dashboard. If you run into any hiccups, Stitch Fix’s customer service team is available to help get your account cancelled.
Great Alternatives to Stitch Fix
Want to move on from Stitch Fix but still love the concept of on-demand wardrobe deliveries? Check out these top services similar to Stitch Fix:
- Trunk Club – Subscription boxes for men and women, easy returns and exchanges. Start with $25 credit.
- Dia & Co – Personal stylists pick trendy plus-size clothing in sizes 10-32.
- Rent the Runway – Rent or buy designer dresses, gowns, accessories and more.
- Le Tote – Rent clothing by the month, unlimited stylish box exchanges.
- Wantable – $20 monthly boxes of makeup, intimates, or accessories.
With so many clothing subscription services now available, you’re sure to find one that’s the perfect fit for your needs and style!
Canceling Your Stitch Fix Account is Simple
We hope this guide has made the process of canceling your Stitch Fix clear. To recap:
- Log into your Stitch Fix account
- Navigate to account settings
- Select to stop auto-deliveries
- Confirm cancellation
- Optional – request account deletion
And that’s it! Stitch Fix makes it easy to cancel your subscription in just minutes online. We walk you through how to stop your next delivery or cancel your account for good.
Remember, you can always reactivate your account down the road if you change your mind. For now, say goodbye to Stitch Fix by quickly canceling your subscription through their website. Need any help? Don’t hesitate to enlist their Customer Service team.
At the end of the day, only you can decide if Stitch Fix is providing value and sparking joy. If you feel it’s time to take a break or move on, canceling your account gives you control to tailor your clothing deliveries.
We hope this guide gave you the steps and confidence to easily manage your Stitch Fix subscription. Let us know if you have any other questions!