How to Easily Cancel Southwest Airlines Flight Reservation?
Have you ever booked a flight that you later needed to cancel? We all have – plans change, circumstances shift, and the flexibility to alter travel reservations becomes crucial. Thankfully, Southwest Airlines has one of the most customer-friendly flight cancellation policies around.
But what exactly does the process entail? Can you get a refund or credit when canceling a Southwest flight? How do you go about making the changes? Do different types of flight bookings lead to different outcomes when canceled?
This comprehensive guide will cover everything you need to know about canceling a Southwest Airlines flight reservation, including:
- Understanding Southwest’s generous cancellation policy
- Steps to cancel your flight online or by phone
- Refund and credit policies when canceling
- How companion passes and gift cards are handled
- Tips for managing your cancellation and next steps
- FAQs on Southwest’s cancellation process
By the end, you’ll understand the ins and outs of changing or canceling your Southwest flight, have answers to common questions, and feel empowered to easily modify your next reservation if needed.
Understanding Southwest’s Generous Cancellation Policy
Unlike most other major airlines, Southwest maintains a very flexible, customer-friendly flight cancellation policy:
- No change or cancellation fees – Southwest does not charge fees to change or cancel flights
- Cancel up to 10 minutes before departure – Flights can be canceled right up until 10 minutes before the scheduled departure time
- Refund and credit options – Canceled flights may be eligible for refunds back to original payment or flight credits/vouchers depending on the type of fare purchased
This combination makes Southwest unique. Being able to make a cancellation without punitive fees gives customers significant peace of mind.
And both types of fares that Southwest offers – refundable and non-refundable – come with generous options when canceled, from refunds to future flight credits. Understanding the differences between the fare types helps inform what will happen when you need to cancel your flight.
Steps to Cancel Your Southwest Flight Online
The easiest way to cancel a Southwest Airlines flight is online, either via Southwest’s website or mobile app. You’ll access your reservation info, select the flight to cancel, choose from any credit or refund options, and confirm the cancellation. Here is the process:
- Go to Southwest.com or open the Southwest app
- Locate your confirmation number and other reservation details
- Search for your upcoming reservation info using your confirmation number and passenger name
- If you have multiple reservations, select the specific flight booking you wish to cancel
- Click the “Cancel” button and review any credit or refund options based on the fare type purchased
- Determine if you want to request a refund (if eligible), hold funds for future travel, or rebook a new flight
- Confirm your desire to have the airline reservation canceled
- Note your cancellation number for any future needs
It just takes a few minutes to complete the online cancellation process. Southwest makes it as smooth as possible, with no hidden change fees or unnecessary obstacles to changing or canceling your flight.
Canceling Over the Phone with Southwest Reservations
If you prefer to speak with an airline representative directly, you can absolutely cancel your Southwest flight by phone instead. Here is how:
- Call Southwest Reservations at 1-800-435-9792
- Provide your flight confirmation number and passenger names from the original airline reservation
- Request to the agent that you need to cancel your upcoming reservation
- Confirm cancellation details like flight times, dates, destinations, etc.
- Indicate your preference to request a refund, hold as travel credit, or rebook if eligible
- Southwest’s agent will process your reservation cancellation during the call
The customer service agent will handle reissuing any eligible refund owed or assigning your reservation value as a reusable travel credit for Southwest during this call. It allows you to notify the airline of changes, initiate credits or refunds as applicable, ask questions, and easily complete the cancelation.
Refund and Credit Policies When Cancelling
As touched on above, Southwest offers different outcomes regarding refunds, credits, or rebooking when a flight reservation gets canceled depending on:
- Fare type purchased
- Timing of the cancellation
- Original form of payment
Generally speaking, refundable fares lead to refunds whereas non-refundable fares lead to travel vouchers when canceled. But dig deeper, and here are some key details on what to expect:
Fully Refundable Fares
If you originally booked a Business Select or Anytime fare, these are considered fully refundable by Southwest if canceled by the required deadline. This means:
- Full refund goes back to original form of payment – Whether you used a credit card, PayPal, Southwest gift card or other payment method, this same mechanism will receive the repayment
- Must cancel before scheduled departure time – To be eligible for said refund, you need to cancel the reservation at least 10 minutes before the scheduled flight
- You’ll then have a choice to either get the refund or elect to hold funds for future travel
So in short, canceling an Anytime or Business Select fare leads to maximum flexibility. Evaluate your new plans and choose between getting the amount back in cash or using it towards your next Southwest journey.
Non-Refundable Fares
If you book a Wanna Get Away or Wanna Get Away Plus fare, just know these are sold by Southwest as non-refundable. What does this entail if canceled?
- Funds go into a reusable travel fund rather than back to your card
- Travel fund value equals the base fare you paid
- Taxes and fees will be refunded separately
- Same 10 minute in advance cancellation requirement
The key distinction here vs. refundable fares is that while the Wanna Get Away options may recover the base value you paid, it will be held as a flight credit usable on Southwest. There is no way to get money back to your initial payment method or bank account.
Timelines and Expiration
A final note – once any funds go into redeemable travel credit status via a cancellation, you will have unlimited time flexibility with Southwest as there is no expiration date. Whether held for weeks or years, any funds in credit status stay valid until redeemed for an available flight.
Refunds back to original payment methods process in 7-20 business days typically following a cancellation processed through Southwest.
What About Companion Pass and Gift Card Bookings?
Two final considerations around cancellations relate to popular Southwest options – Companion Pass reservations and bookings using Southwest gift cards. How do these work?
Companion Passes
If you need to cancel a flight that included use of a Southwest Companion Pass, here is how it works:
- Any taxes and fees related to the Companion ticket will be fully refunded
- If the flight was booked with Rapid Reward points, the points will be redeposited back into the account
- These policies keep Companion Pass benefits strong despite cancellations
So feel free to change or cancel Companion reservations knowing credits or points redeposit promptly.
Southwest Gift Cards
If you used a Southwest Airlines gift card as payment for your reservation, note that this automatically makes the ticket non-refundable. Thus, you will receive flight credit for the value paid if a cancellation happens. Taxes may still be refundable to original form of payment.
Review the latest policy via Southwest Customer Relations before cancelling a flight booked with gift cards, since terms can evolve. But in general, expect future travel credit in lieu of gift card reimbursement.
Managing Your Cancellation and Next Steps
Congratulations, your Southwest flight cancellation went through successfully online or over the phone! But before closing the book on this, some flight reservation management remains. Be sure to:
- Review new credit – If flight funds were issued versus a refund, confirm details like credit amount and expiration timing in your Southwest account. Set reminders to use these funds within any time limits.
- Rebook travel – Do you still need to get to your intended destination around similar dates? Research options right away to find alternative Southwest flights as fares can fluctuate.
- Adjust related reservations – For a full airline trip, review your hotel, rental car, activities etc. and modify anything else impacted by the adjusted travel dates.
- Manage points – Did the canceled flight involve Southwest points or credits? Login online to ensure these show as redeposited properly into your Rapid Rewards account.
Tending carefully to the ins and outs post-flight cancellation helps unlock the full value of Southwest’s generous policies. With a bit of planning, you can reclaim much of your original booking’s value through credits, points or other flight options.
Southwest Cancellation Policy FAQs
Still have some lingering questions about changing or canceling Southwest flights? These common queries can help provide additional details:
Can I make a same-day cancellation if needed?
Southwest allows cancellations up to 10 minutes prior to a flight’s scheduled departure time. So yes, technically you could cancel day-of if needed as long as done early. But avoid last second changes when possible to prevent travel disruption.
Can I transfer my cancellation credits to someone else?
It depends – credits tied to Wanna Get Away fares are not transferrable to other flyers. But credits from refundable Business Select and Anytime fares may be eligible for authorized transfer. Check Southwest’s latest policies before your planned date of travel.
What if I only need to cancel one person’s ticket from a larger reservation?
It is possible to keep part of a reservation booked while canceling specific passengers. You can call Southwest to cancel a single traveler, note details like if it included a Companion Pass flyer, etc. Some limitations exist so call with specifics.
And those cover some common questions! Again, Southwest aims to make credit usage post-cancellation as flexible as possible. Check current guidelines before traveling to ensure you can adjust unused funds.
Tips For Hassle-Free Southwest Cancellations
While Southwest offers a very customer-friendly cancellation policy, a little planning can make managing changes even smoother:
- Book refundable fares – Paying a tad more upfront for Business Select or Anytime fares unlocks maximum refund potential in case you end up needing to cancel the booking. Give yourself the option.
- Use credits quickly – If you get vouchers or flight credit instead of refunds, look for opportunities to redeem these for flights soon after cancellation, before you forget they exist! Set calendar reminders if needed.
- Call for complex reservations – Enlisting an airline representative’s assistance proves useful toward sorting trickier cancellation variables – lap children, companion fares, partial reservation changes, etc. Let Southwest experts handle the tougher situations seamlessly.
Those tips help, but overall Southwest cancellation capabilities aim to make modifying plans straightforward no matter your fare or reason for changing. Appreciate the ability Southwest offers flyers to costlessly cancel reservations when so many competitors add painful fees and tight restrictions. Evaluating the policies around refunds, credits, and voucher usage equips us all to handle cancellation-related decision points smoothly as needed.
Final Thoughts
Hopefully this guide has provided end-to-end clarity regarding canceling a Southwest Airlines flight! You now know critical details like:
- The generous Southwest cancellation policy versus other major airlines
- How to cancel your flight via Southwest’s website, app or reservations line in minutes
- Ins and outs of refund and credit options based on fare types
- What to expect when cancelling Companion Pass and gift card bookings
- Tips for flawlessly managing post-cancellation follow-ups
- Answers to FAQs on deadlines, transfers, partial reservation changes etc.
Southwest earns respect for enabling customers to costlessly alter their flight plans while retaining rebooking flexibility. Appreciate Southwest’s combination of no cancellation penalties plus credits and/or refunds available via most fares.
Let this cancellation guide instill confidence that you can tackle changing travel plans seamlessly if ever needed when flying Southwest Airlines. Pay reasonable fares but receive outsized flexibility – deal!
So for your next reservation, book an airfare knowing that Southwest Travel Funds or refunds appropriately cushion major itinerary changes when required down the line. Focus on the people and places you’ll discover thanks to cheap Southwest flights, resting easy that cancellations never ruin promising journeys!