How to Cancel Burn Boot Camp Membership Easily – 2024 Guide
Gym memberships can be great for helping you reach your fitness goals, but sometimes circumstances change and you may need to cancel. Canceling a gym membership isn’t always easy though – many have confusing policies and make it unnecessarily difficult. Luckily, if you need to cancel your Burn Boot Camp membership, this guide has all the steps and tips to make it a smooth process.
So how do you cancel your Burn Boot Camp membership? The short answer is to follow their official cancellation policy, which requires notifying them at least 7 days before your next billing cycle. This can be done online, over the phone, via email, or in person. This guide will cover all those methods in detail, as well as provide additional tips like using third-party services, getting confirmations, and more.
For many people, Burn Boot Camp is an excellent choice for Women’s fitness that combines challenging workouts with an encouraging community environment. However, your needs can change over time – a move, scheduling issues, financial constraints, or simply a change in fitness goals. Whatever the reason, you have the right to cancel your membership commitment.
This article explains how to cancel your Burn Boot Camp membership:
- What is Burn Boot Camp and its cancellation policy?
- How to cancel online through your account
- Canceling via email or phone
- The option for in-person cancellation
- Using third-party services like DoNotPay to assist
- Answers to common cancellation questions
- Tips to ensure a smooth cancellation process
So if you’re ready to cancel your Burn Boot Camp membership with minimal hassle, keep reading for the complete guide.
What is Burn Boot Camp?
Before diving into the cancellation details, let’s quickly go over what Burn Boot Camp is. Burn Boot Camp is a national fitness franchise that launched in 2012. Their program combines high-intensity interval training workouts with motivational coaching and an inclusive community designed especially for women.
With over 350 locations across 43 states, Burn Boot Camp has grown to become one of the largest boutique gym franchises. Their 45-minute camp-style workout classes aim to help women of all fitness levels get results through a mix of strength training and cardio drills.
While the workouts are intense, Burn Boot Camp prides itself on an encouraging, no-intimidation atmosphere. The sense of community and accountability is meant to empower women in their fitness journeys.
For some women, the structure and social aspect of Burn Boot Camp provide great motivation. But life circumstances can change, and you may reach a point where the membership no longer makes sense for you. That’s when you’ll need to follow Burn Boot Camp’s cancellation policy.
Burn Boot Camp’s Official Cancellation Policy
According to Burn Boot Camp’s membership terms, canceling your membership is permitted after the first 30 days, but you need to provide advance notice. Specifically:
“If you wish to cancel your membership after the first 30 days of your contract, you must do so at least 7 days before your next EFT draft. Failure to do so will result in a full charge of your next month’s membership fee and you will have access to your membership for an additional 30 days. Thereafter, your membership will be cancelled.”
So in plain English – you must cancel at least 7 days before your next billing date to avoid being charged for an additional month. If you miss that 7-day window, you’ll be charged the full membership price for the upcoming month, but can still use your membership during those 30 days before the cancellation goes into effect.
It’s a pretty standard gym membership policy, though hopefully, you can see why proper planning is required to cancel on your desired timeline. You don’t want to inadvertently have to pay for an extra month you didn’t need.
How to Cancel Online?
For many, the easiest and most convenient way to cancel a Burn Boot Camp membership will be right through their website and your online account. Here are the step-by-step instructions:
- Log into your account on the Burn Boot Camp website
- Click on the “Account” or “Membership” section
- Look for an option titled something like “Cancel Membership” or “Terminate Account”
- Follow the prompts to officially submit your cancellation request
The website makes this online cancellation method pretty straightforward. They may ask for a reason for canceling, though you aren’t obligated to provide one.
One tip – it’s a good idea to take screenshots or print out confirmation pages during this process. Having documentation can help avoid any potential issues if there’s confusion over your request being processed properly.
How to Cancel by Email?
If you prefer communicating via email, you can submit a cancellation request to the appropriate Burn Boot Camp email address. For most members, that will mean emailing your home location/studio.
You can find the specific email to use in your Burn Boot Camp account, or by locating your home gym on their studio locator page. It will likely follow the format of [email protected].
In the email, be sure to include:
- Your full name
- Any membership or account numbers
- A clear statement that you are requesting cancellation
- The final date you want your membership to be active until
Using a polite, straightforward template like this can help ensure your request is understood:
“Dear [Location] Team,
I am writing to request cancellation of my Burn Boot Camp membership, effective after [DATE]. Per your terms, I am providing this notice more than 7 days before my next billing date.
Please let me know if any other information is needed to process my membership cancellation.
Thank you, [Your Name]”
Always be sure to get and save written confirmation once your cancellation is processed. Follow up if you don’t receive a confirmation within a few days.
How to Cancel by Phone?
You can also initiate a Burn Boot Camp membership cancellation by calling your home gym location directly. The phone numbers for each studio can be found on the location finder page.
When you call, simply explain to the staff that you need to cancel your membership. They will likely go over the 7-day advance notice policy. Be prepared to verify details like:
- Your name and membership number
- Billing information and payment method
- The date you want the cancellation to be effective after
Speaking to a staff member directly allows you to ask any specific questions about the process for that location. Just be sure to get a confirmation number or details documented before ending the call.
Some may prefer this phone option to ensure their request is received and processed correctly. The potential downside is having to call during staffed business hours and potentially wait on hold.
In-Person Cancellation
The final option is to simply visit the Burn Boot Camp gym location in person and request cancellation face-to-face. This can sometimes be an effective way to ensure it gets handled properly.
When you arrive, let the front desk staff know you need to initiate a membership cancellation. You’ll likely need to fill out a form or provide details like:
- Your name and membership details
- Reason for cancellation
- The last date you want membership access
- Contact information for confirmation
By speaking directly with the staff, you can communicate your cancellation and ensure there is no confusion. However, this in-person option does require extra time and coordination with the gym’s hours.
Regardless of the cancellation method you choose, always get documentation confirming your request was received and processed. This prevents any potential headaches down the road.
Getting Help from Third-Party Services
While Burn Boot Camp aims to make its cancellation process straightforward, some members may still prefer to use a third-party service to assist with proper cancellation and even negotiate partial refunds.
One of the most popular services for this is DoNotPay. With just a few clicks, DoNotPay can generate and send a cancellation request to Burn Boot Camp on your behalf. Their software and legal expertise are designed to make canceling subscriptions, memberships, and more as easy as possible.
Not only does DoNotPay handle the entire cancellation process, but they can also attempt to get you a refund or credit for any partially unused Burn Boot Camp membership fees. DoNotPay’s chatbot walks you through the steps and does all the heavy lifting.
Here’s how to use DoNotPay to cancel your Burn Boot Camp membership:
- Log into the DoNotPay website and navigate to the “Find Hidden Money” section
- Select the option for “Cancelling Any Service or Subscription”
- Provide details about your Burn Boot Camp membership and billing information
- Confirm you want DoNotPay to handle canceling
From there, DoNotPay’s automated system will generate and send the appropriate cancellation request to Burn Boot Camp on your behalf. Their team will also follow up and escalate the case as needed to ensure your membership is properly canceled.
The big advantage of using DoNotPay is that you don’t have to go back and forth with Burn Boot Camp directly. DoNotPay handles all the tedious communication while advocating for you to receive any eligible refunds or credits.
Their success rate for canceling memberships like Burn Boot Camp is impressively high. And if for some reason the cancellation hits a snag, you can quickly re-open the case for their team to re-attempt through other channels.
Other Companies DoNotPay Works With
DoNotPay helps cancel services and memberships from thousands of companies, including major ones like Burn Boot Camp:
- Gym memberships: Planet Fitness, Anytime Fitness, Crunch Fitness
- Streaming services: Netflix, Hulu, Disney+, HBO Max
- Subscriptions: Spotify, Amazon Prime, Pandora, SiriusXM
- Utilities: Cable, Internet, Phone, Satellite TV
- And many more…
DoNotPay can quickly and easily cancel recurring subscriptions or memberships for you, saving you the hassle of dealing with each company’s cancellation process.
Frequently Asked Questions
Here are some additional common questions about canceling Burn Boot Camp memberships:
Do I need to give a reason for canceling?
No, Burn Boot Camp’s policy allows you to cancel your membership for any reason, no explanation is required. However, providing polite feedback on why you are canceling (moving, financial reasons, wanting a change, etc.) can potentially help them improve in those areas.
What if I miss the 7-day cancellation window?
If you fail to submit your cancellation request at least 7 days before your billing date, Burn Boot Camp’s policy states you will be charged for one additional month of membership access. So you’ll have to continue paying for 30 more days until the cancellation goes into effect after that period.
Can I get a refund for unused membership time?
Burn Boot Camp’s terms don’t guarantee any refunds for partially unused membership periods after cancellation. However, you can certainly ask for a credit or refund, especially if you have extenuating circumstances. Third-party services like DoNotPay can also help by negotiating on your behalf.
Will canceling impact my ability to re-join later?
No, canceling your current Burn Boot Camp membership should not directly impact your ability to sign back up with them in the future. Some gyms charge a start-up/initiation fee when re-joining after canceling, but Burn Boot Camp doesn’t appear to have this policy based on their terms.
Tips for a Smooth Cancellation
To sum up, here are some quick tips to ensure your Burn Boot Camp membership cancellation goes as smoothly as possible:
- Review their official cancellation policy and Mark your calendar for the 7-day window
- Update any payment information like credit cards to prevent unexpected charges
- Use a cancellation method you can document, like online or email
- Get written confirmation that your request was received and processed
- Consider using a service like DoNotPay to automatically handle the process
- Follow up if you don’t see membership charges stopped on the next billing cycle
- Be polite and provide constructive feedback, but don’t feel obligated to justify
By being proactive, organized, and firm in your cancellation request, there’s no reason the process can’t be easy and hassle-free. Burn Boot Camp has pretty standard membership policies, so following the proper procedures should allow you to cleanly cancel on your terms.
Canceling a gym membership is a normal occurrence that happens all the time. As long as you understand and follow the established cancellation policy, Burn Boot Camp should have no issue processing your membership termination promptly.