How to Easily Cancel Your Lululemon Order Within 1 Hour?
Have you ever experienced buyer’s remorse after placing an online order? You see the confirmation screen and instantly regret your purchase. While most retailers make cancelling tricky, Lululemon offers a generous 1 hour cancellation window if you act quickly.
In this ultimate guide, we will cover everything you need to know to successfully cancel your Lululemon order, including:
- Lululemon’s order cancellation policy
- Step-by-step instructions for cancelling within 1 hour
- How to request refunds when an order can’t be cancelled
- Answers to frequently asked questions
- Tips and tricks to make Lululemon cancellations smooth
Follow these best practices for painless Lululemon order cancellations every time.
Overview of Lululemon’s Order Cancellation Policy
Lululemon is an athletic apparel company founded in Vancouver, Canada in 1998. Originally focused on yoga inspired athletic wear, today their technical gear covers all types of workouts like running, training, and other sweat inducing pursuits.
As a premier activewear brand, Lululemon’s order cancellation policy is more strict than typical apparel retailers:
Orders can only be cancelled within 1 hour of being placed
That means you only have a 60 minute window to cancel your order through Lululemon’s website or mobile app.
After 1 hour passes, orders are submitted for fulfillment and can no longer be cancelled. So time is of the essence if you’ve made a purchase you regret.
How To Cancel a Lululemon Order?
To cancel within the 1 hour window, you’ll need to contact Lululemon’s Guest Education Center via:
- Phone
- Live chat
The Guest Education Center customer service team handles all cancellations, so you cannot simply hit a “Cancel Order” button on your own through the Lululemon website or app.
Explaining your rationale for cancelling to a customer service rep within 60 minutes gives you the best shot at a successful cancellation.
What If My Order Has Already Shipped?
If it’s too late to cancel since your package has shipped or it’s been over an hour, don’t panic yet. You can still easily return items for a full refund through Lululemon’s simple returns process.
Now let’s get into the nitty gritty details on the step-by-step process for cancelling within the 1 hour time frame.
Step-by-Step Guide to Canceling Your Lululemon Order Within 1 Hour
Follow this fail proof sequence if you want to cancel your Lululemon order ASAP:
1. Confirm Your Order is Still Within the 1 Hour Cancellation Window
Double and triple check what time you placed your online Lululemon order and compare it to the current time.
You can find exact order times in your order confirmation email and by logging into your Lululemon.com account.
Orders can only be canceled within 60 minutes, so move quickly if you still fall within that window.
Set a timer on your phone or have a countdown handy to ensure you act before the 1 hour cutoff hits.
2. Contact Lululemon’s Guest Education Center to Cancel
If your order still falls within the cancellation window, you need to directly contact Lululemon customer service through one of the following channels:
Phone: 1 (877) 263-9300
Live Chat: Available on Lululemon.com during business hours
Email: [email protected]
When you connect with a Lululemon support rep, request to cancel your order and provide any details like your name, order number, or items purchased that could help them process the cancellation faster.
Be polite when explaining why you want to cancel your order. But don’t stress about having an elaborate excuse ready as 1 hour remorse cancellations are very common.
3. Confirm Your Order Cancellation Has Been Processed
The Guest Education Center rep assisting with your cancellation will confirm once it has officially been processed through their system.
- If you cancel through the live chat option, the rep can instantly notify you.
- With phone cancellations, listen for confirmation from the rep once they submit the cancellation.
- For email cancellations, wait for a reply indicating your order has been cancelled before taking any other action.
You will also see the order cancellation reflected immediately when you log into your Lululemon.com account. The order should disappear from your recent purchase history or be marked as cancelled.
Additionally, check your email inbox for an official order cancellation notice from Lululemon.
Congratulations, the hard part is done…enjoy the relief of no longer being burdened with unwanted purchases! 😃
How to Return and Get a Refund for Lululemon Orders?
Let’s say you missed the tight 1 hour cancellation window. Not to worry, you can easily return Lululemon items for a full refund through their customer-friendly returns process.
Here is an overview so you know what to expect and can quickly get your money back.
Online Returns to Lululemon
If you prefer processing the return digitally, Lululemon makes it simple to send items back for an online refund:
1. Package up unworn items into any box or reusable bag you have handy
2. Initiate a return through your Lululemon.com account and print the prepaid UPS return shipping label
3. Affix the label securely to your return package and drop off at any UPS location
Once Lululemon receives your return, refunds are typically processed to your original payment method within 5-7 business days. Then expect an additional 3-10 days for the actual refund to show up in your bank or credit card statement.
So while not instant, you can comfortably return online Lululemon orders within about two weeks to get your money back.
In-Store Returns and Exchanges
If you prefer handling business face-to-face, Lululemon offers the option to return or exchange items at any of their retail store locations.
Simply bring your receipt, original tags, and the items you want to return in presentable condition to request your refund at the register. The store will either provide it back to the original form of payment or give a merchandise/gift card credit for the full amount.
Processing returns in-person sidesteps shipping wait times allowing for a quicker turnaround on getting reimbursed. You can also swap out sizes or exchange returned goods for something else you’d prefer at the store.
Frequently Asked Questions About Canceling Lululemon Orders
We get lots of common questions on the fine details when it comes to requesting Lululemon cancellations and returns. Here are answers to some frequent points of confusion:
What is Lululemon’s return policy?
Lululemon offers full refunds on unworn merchandise returned within 30 days of delivery. So that clock starts ticking once your shipment arrives, not from the order date.
To be eligible for returns, items must be in original condition with tags and labels still attached. You also need to present your receipt or original packaging slip.
Are sale items final?
No, the standard 30 day return policy applies equally to sale items in Lululemon’s “We Made Too Much” discounted section. So don’t hesitate to place those bargain orders worry free!
How can I pay for my Lululemon purchases?
You can check out with all major credit cards including Visa, MasterCard, American Express and Discover. Lululemon also accepts mobile pay options like Apple Pay and PayPal.
Unfortunately gift cards cannot be used in combination with promotional discounts or sales.
Can I cancel just part of my order?
No, Lululemon cancellations apply to the entire order in full. You cannot request to cancel individual items from an order while keeping other products.
It’s all or nothing when it comes to cancellations!
Tips and Tricks for Stress-Free Lululemon Cancellations
Avoid running into problems trying to cancel or return Lululemon gear with these pro tips:
- Set a countdown timer on your phone or watch as soon as your order is placed to track the 1 hour cancellation window
- Save Lululemon’s Guest Education Center contact information so you can easily reach them within 60 minutes
- Thoroughly review sizing charts to get the best fit recommendations and minimize the need for returns
- Know return/refund policies BEFORE placing any order so there are no surprises
Following these simple guidelines will help ensure smooth sailing when you need to cancel or return those Lululemon orders.
In Summary…
While Lululemon sets rigorous standards for their technically designed athletic wear, they ease up on standing behind their products with consumer friendly cancellation and return policies.
You have a full 60 minutes window of opportunity to cancel orders regret free. And if cancellations have passed or items don’t workout as expected, returns for refunds are readily accommodated.
Now that you know exactly how to cancel your Lululemon purchase or return items at any time, no need to sweat about placing those orders!
