How to Easily Cancel Your Numerade Subscription? Step-By-Step

Numerade is an increasingly popular online education platform that provides students with access to a vast library of instructional videos, practice questions, live tutoring sessions, and other valuable learning resources to help them succeed in math, science, engineering and other technical subjects.

With a paid Numerade subscription, learners can unlock this premium content to reinforce school lessons, study for exams, master challenging concepts and more. However, there may come a time when you no longer wish to pay for the service.

So how do you cancel Numerade if you want to stop your subscription?

The good news is cancelling your Numerade subscription is simple and straightforward if you follow this step-by-step guide. We’ll outline the cancellation process through the Numerade website, via PayPal if that’s how you paid, directly through the App Store or Google Play if you subscribed on an iPhone or Android device, plus best practices for getting help from Numerade customer support if you encounter any hiccups.

By the end, you’ll know how to easily cancel your subscription so you stop getting billed each month. Let’s get started!

What is Numerade and Common Reasons to Cancel Your Subscription?

We’ll briefly recap what the Numerade platform is all about, as well as cover some of the most popular reasons people decide to cancel their Numerade subscription these days.

Numerade works a lot like popular services such as Khan Academy, MasterClass or Skillshare. The San Francisco based edtech company produces or licenses educational videos on science, technology, engineering and math (STEM) topics to help students learn.

Some of the key features you get access to with a paid subscription include:

• Over 100 million instructional and tutorial videos across a wide range of academic levels
• Practice quizzes and tests to check your understanding
• Live chat support from tutors to answer questions
• Personalized learning plans tailored to your individual needs

They offer both monthly memberships as well as discounted annual subscription plans so learners can access this online learning platform affordably. Even better, new users can test it out with free 7-day trial before paying.

So why might a student who found Numerade helpful at first decide to cancel a numerade subscription agreement? Here are some of the most common cases:

• You’ve finished the semester or graduated altogether – no longer need to access the Numerade video lessons or tutoring sessions.
• You’re an iOS or Android app user and want to better manage recurring app store charges.
• Moving to a competitor math elearning platform such as Khan Academy which you found more useful.
• Wanting to reduce overall edtech subscription costs.
• Too many emails from Numerade you no longer wish to receive.

Luckily, whether any of those scenarios or other reasons apply to why you want to cancel your subscription, the process is quick and easy across desktop, iPhone and Android devices as we’ll explain next.

Step-by-Step Guide to Cancelling Through Numerade Website

If you originally signed up for a paid Numerade membership directly through their website (rather than mobile app), then we have good news! The platform makes it simple to cancel Numerade when logged into your account online:

Step 1: Login to Your Numerade Account

First, go to Numerade.com and click login at the top right.

Enter the email and password associated with your account when prompted:

Step 2: Access “Billing” Page

Once logged in, click on the profile icon towards the top right and select Billing from the menu:

This takes you to your billing and subscriptions management page.

Step 3: Locate Cancellation Link

On the billing page, you should see details related to your Numerade subscription plan. This includes:

• Type of plan – monthly or annual
• Date of next scheduled payment
• Payment method on file

Look underneath and you’ll find the option to “Update” plan. Expand this and select:

Cancel

Step 4: Confirm Cancellation

A popup will appear asking you to confirm cancellation of your Numerade subscription.

Carefully review the terms – for example monthly memberships will continue until the next billing cycle ends before fully cancelling while annual members must finish the remainder of the year access term.

Check the box confirming you understand and want to proceed if you still wish to cancel, then click “Update” again.

Step 5: Cancellation Complete – You’ve Cancelled Numerade!

Once the screen refreshes, you will get confirmation along with details on when exactly your account subscription access ends.

Assuming no outstanding billing issues on your end, you have now successfully cancelled Numerade on the website and will stop further charges when your current plan term completes. Nice work!

Using PayPal to Cancel A Numerade Subscription

For learners who originally subscribed to Numerade via PayPal rather than directly through the website with a credit/debit card, the process works a little differently.

Here is how to cancel your Numerade subscription on PayPal:

Step 1: Login to Your PayPal Account

Visit PayPal.com and make sure to login to the PayPal account your Numerade subscription is connected to.

Step 2: Click on “Settings”

Next, expand the profile icon menu at the top right and click on Settings:

Step 3: Go to “Payments” > “Manage Auto Pay Agreements”

On the account settings page, select Payments from the menu.

Then click to manage your automatic payment agreements. This is where your Numerade subscription authorization is setup behind the scenes.

Step 4: Locate and Cancel Numerade Subscription

You will now see a list of all the retailer subscriptions that PayPal is automatically billing your account for each month or year.

Find Numerade in this list of automatic payments and click on it.

Then select the option to Cancel the automatic billing/payments for this subscription.

Step 5: Confirm Cancellation on PayPal

Double check that you do want to disable future automatic Numerade subscription charges from your PayPal balance or linked bank account/cards.

Once confirmed, your cancellation will be complete!

How to Cancel Numerade Subscription on iPhone App Store?

Just as how PayPal cancellations are slightly different from the normal website route, iPhone app users need to take specific steps to cancel Numerade subscription renewed each month through their Apple ID account and App Store payments.

Here is how to cancel Numerade on an iPhone or iPad:

Step 1: Open iOS Settings

From your home screen, launch the Settings app to access your device preferences.

Step 2: Tap on Your Apple ID Profile

At the very top, tap on your name to go to your Apple profile and account management options:

Step 3: Enter App Store Subscription Management

Now choose Subscriptions from the available list:

This shows all your active monthly/annual subscription services billed by the App Store.

Step 4: Cancel Numerade Subscription

Scroll down and select Numerade. Toggle off auto renewal if enabled or choose Cancel Subscription directly.

Once confirmed, your Numerade membership will remain active until the next billing date when charges stop for good!

How to Cancel Numerade on Android & Google Play Store?

Finally, Android phone and tablet users can cancel unwanted Numerade subscription fees through their Google account and Play Store in nearly identical fashion.

Step 1: Open Google Play Store App

Launch the Play Store on your mobile device and tap on your profile icon at the top right corner.

Step 2: Go to “Subscriptions”

Select Payments & Subscriptions, then choose Subscriptions from the side menu.

Step 3: Locate and Cancel Numerade

This brings up your active subscription services. To cancel Numerade, tap on it in the list then select Cancel Subscription.

Step 4: Confirm Cancellation

Google will ask you to confirm cancellation so the billing stops when the current term is up. Review then accept to complete cancelling!

Getting Help from Numerade Customer Support

Hopefully by now you’ve mastered how to cancel Numerade across the website, mobile apps stores and PayPal with our detailed instructions.

But maybe you tried the steps and ran into problems or errors preventing you from successfully cancelling your subscription.

Or perhaps you simply have additional questions about managing your account and want to talk to a knowledgeable customer support representative.

No worries – Numerade’s outstanding student success team is here to help!

Contacting Numerade Support

You have two easy ways to get customized assistance from Numerade experts to cancel your subscription:

1. Email Reach out to their customer service staff available 24/7 at [email protected]. Explain your issue cancelling or queries regarding your account and they’ll respond with help ASAP.
2. Support Page Submit a help request through Numerade.com detailing what you need help with related to managing or cancelling your subscription. Just click “Contact Us” on site, fill in the necessary info and their staff will get back to you quickly.

So don’t hesitate to use either contact method above if running into any speed bumps cancelling your account access. Numerade reps can walk you through fixes, process cancellations on your behalf and answer any other subscription-related questions!

What Happens When You Cancel Numerade?

We’ve covered the step-by-step instructions guiding how to cancel your Numerade subscription across website, mobile apps and PayPal. But what exactly happens after?

When you successfully cancel either a monthly or yearly Numerade plan, here is what you can expect:

• You immediately stop getting billed once the current billing cycle completes. Numerade will not attempt to charge your credit card, PayPal or app store payment method again.
• Your full access to view Numerade’s entire video lesson library, practice quizzes, tutor support and any other premium features ends simultaneously when billing stops.
• You will NOT receive a refund for any unused portion of service time already paid for. Numerade does not issue any refunds after a subscription is cancelled voluntarily.
• However you are welcome to open a brand new Numerade account with a fresh email address or re-subscribe later if you choose to regain access down the road. It’s easy to restart if you find yourself missing their top-notch educational videos and online learning resources!

So in summary, be aware your cancelled subscription terminates access at the next billing cycle date. But cancelling is quick, doesn’t negatively impact your account history by any means and you can always return to Numerade later on or refer others to try the useful service instead.

Troubleshooting Tips If You Can’t Cancel Numerade

With clear instructions and multiple cancellation options covered here, most students have no issues completing the process. But occasionally technical problems do pop up preventing successfully cancelling your Numerade subscription.

Before seeking help from customer support, here are some useful troubleshooting tips to try out:

• Confirm your internet connection is stable throughout the cancellation process without dropping. Numerade needs constant access to process and confirm the changes.
• Double check your login credentials like email and password were entered correctly if trying via website. Incorrect details could result in errors.
• Be sure any VPN connections running on your device are disabled before attempting to cancel within account settings or app store. VPN can interfere with critical steps.
• Use a cross-platform option like PayPal or customer assistance if struggling with app store cancellation specifically. Less dependency on the phone software.
• Verify no current outstanding charges or billing issues exist on your account. Numerade may restrict cancellation until past due amounts are addressed.

Running through the above self-help tips as applicable should get your Numerade cancellation completion back on track quickly! But never hesitate to lean on their fabulous support team either.

In Summary – Cancelling Made Simple

We hope this complete walkthrough took any confusion or anxieties out of how to cancel your Numerade subscription smoothly.

Whether you want to stop unwanted Numerade charges for any reason – graduated recently, trying other platforms, reducing edtech budgets or anything else, we outlined the quick and easy steps accessible across all devices.

Cancelling through the website billing portal takes just minutes while handling it via PayPal, iPhone App Store or Google Play requires only a few extra clicks. And Numerade’s caring customer service reps make it practically foolproof.

Now you can take back control of subscription management, access and budgets with confidence. We wish you the very best pursuing new educational horizons beyond Numerade (even if you may revisit their awesome digital resources another time!