How to Cancel Philo Subscription Easily in 2024
Canceling your Philo subscription? Whether you tried the free trial or have been a subscriber for some time, this guide makes it a breeze. We’ll explain the straightforward process for canceling on the website, Roku, Amazon, Apple devices, Android, and more.
You’ll also learn what happens after cancellation, details about the free trial, Philo’s flexible no-contract policy, alternatives to consider, and answers to common cancellation questions.
Step-by-Step Guide to Cancel Philo Through Different Platforms
Philo offers multiple ways to subscribe to their service, and consequently, the cancellation process may vary slightly depending on the platform you used. Let’s go through each method in detail.
Canceling Philo Subscription on the Website
If you subscribed to Philo directly through their website, canceling is a breeze. Here are the simple steps:
- Visit the Philo website and log into your account.
- Click on your profile icon (usually a smiley face) in the top-right corner, and select “Account.”
- Scroll down to the bottom of the page, and you’ll see a “Cancel my subscription” button. Click on it.
- A pop-up window will appear, asking for your reason for cancellation (optional). Select your reason or skip this step.
- Finally, click “Cancel subscription” to confirm.
Voila! You’ve successfully canceled your Philo subscription through their website. You’ll receive a confirmation notification on the screen and via email.
Canceling on Roku Devices
If you subscribed to Philo using Roku Pay on your Roku device, follow these steps to cancel:
- Press the Home button on your Roku remote.
- Navigate to and highlight the Philo app, then press the * (asterisk) button on your remote.
- Select “Manage subscription.”
- Choose “Cancel subscription,” then confirm by selecting “Cancel subscription” again.
- Click “Done” to complete the process.
Note: If you haven’t entered any payment information or subscribed with Roku Pay, your Philo subscription will expire automatically at the end of the free trial period, and you won’t be charged.
Canceling via Amazon
For those who subscribed to Philo through Amazon, you can cancel your subscription in two different ways:
Method 1:
- Visit amazon.com/appstoresubscriptions.
- Locate your Philo subscription in the list.
- From the “Actions” dropdown menu, select “Turn off auto-renewal.”
- Confirm by clicking “Turn off auto-renewal” again.
Method 2:
- Go to your Amazon account and click on “Membership & Subscriptions.”
- Select “App Subscription Settings.”
- Find your Philo subscription and choose “Turn off auto-renewal” from the “Actions” dropdown.
- Confirm the cancellation.
Either of these methods will cancel your Philo subscription through Amazon, and you can continue using the service until the end of your current billing cycle.
Apple Devices (iPhone, iPad, Mac)
Canceling Philo on Apple devices is relatively straightforward, but the process differs slightly between iOS and macOS.
For iPhones and iPads:
- Open the Settings app and tap on your name/Apple ID at the top.
- Select “Subscriptions.”
- Find your Philo subscription and tap on it.
- Choose “Cancel Subscription” at the bottom of the screen.
For Mac or PC:
- Open the App Store and sign in with your Apple ID.
- Click on your name/account in the bottom-left corner.
- Select “View Information” at the top of the window.
- Scroll down to the “Subscriptions” section and click “Manage.”
- Locate your Philo subscription, click “Edit,” and then choose “Cancel Subscription.”
Regardless of the device, your Philo subscription will remain active until the end of your current billing cycle.
Android Devices and Google Play
If you downloaded the Philo app from the Google Play Store and subscribed through your Google account, here’s how to cancel:
- Open the Philo app and go to Settings.
- Select “Update My Account.”
- Scroll down and click on “Cancel My Subscription.”
- Follow the prompts to confirm the cancellation.
Again, your subscription will continue until the end of the current billing period.
Other Platforms (Best Buy, Samsung, Vizio TVs)
For platforms like Best Buy, Samsung TVs, or Vizio TVs, the cancellation process is generally the same as the website method:
- Visit the platform’s website (e.g., bestbuy.com) and log into your account.
- Locate the “Cancel Subscription” or similar option.
- Provide a reason for cancellation (if prompted) and confirm the cancellation.
If you’re having trouble finding the cancellation option, you can always cancel directly through the Philo website by following the steps outlined earlier in this guide.
What Happens After Canceling Philo?
Once you’ve successfully canceled your Philo subscription, you can continue using the service until the end of your current billing cycle. This means you’ll have access to all the channels, features (like Philo DVR and offline viewing), and content until your subscription expires.
After the billing cycle ends, your access to Philo will be terminated, and you won’t be able to use the platform anymore unless you reactivate your subscription.
It’s worth noting that Philo does not offer partial refunds for canceled subscriptions. However, the good news is that you can reactivate your subscription at any time without losing any recorded shows or data.
Philo’s Free Trial – How it Works
Philo offers a 7-day free trial period, which is an excellent opportunity to test out the service before committing to a paid subscription. However, it’s essential to keep track of the trial expiration date to avoid being charged automatically.
Most platforms will require you to enter your payment information to activate the free trial. If you decide not to continue with Philo after the trial period, make sure to cancel your subscription before the trial ends. Otherwise, your payment method will be charged for the first month’s subscription fee.
If you signed up for the free trial without providing any payment details, your access to Philo will simply expire at the end of the 7-day period, and you won’t be charged.
No Contracts or Penalties for Canceling
One of the best things about Philo is that there are no contracts or penalties for canceling your subscription. Unlike traditional cable or satellite TV providers, Philo operates on a monthly subscription basis, allowing you to cancel at any time without being subject to early termination fees or other charges.
This no-contract policy gives you the flexibility to try out Philo, cancel if it doesn’t meet your needs, and potentially reactivate your subscription later without any hassle or financial consequences.
Alternatives to Philo
If you’ve decided to cancel your Philo subscription, you might be interested in exploring alternative streaming services. Here are a few options to consider:
- Hulu + Live TV: Offers a wide range of live channels, including news, sports, and entertainment, as well as access to Hulu’s extensive on-demand library.
- YouTube TV: Provides live TV streaming from major networks, with unlimited cloud DVR storage and the ability to add premium channels.
- Sling TV: A budget-friendly option with customizable channel packages, including sports, news, and entertainment.
- DirecTV Stream: Formerly known as AT&T TV, this service offers a comprehensive selection of live channels and a robust DVR feature.
When evaluating alternatives, consider factors like channel lineup, pricing, DVR capabilities, and supported devices to find the best fit for your streaming needs.
Common Questions About Canceling Philo
How to Delete Philo Account Permanently
If you want to permanently delete your Philo account instead of just canceling your subscription, you’ll need to contact their customer support. You can reach out to them via phone, email, or their website’s support channels.
Keep in mind that deleting your account is a irreversible process, and you’ll lose access to any recorded shows or data associated with your account.
Reactivating a Canceled Subscription
Philo makes it easy to reactivate your subscription if you’ve previously canceled it. You can simply visit your Account page on the Philo website and select “Reactivate your subscription.” This will restore your access to the service, and you can pick up right where you left off.
If you reactivate after canceling, the free trial won’t apply again. You’ll be charged the monthly fee immediately upon reactivating your Philo subscription. However, reactivating doesn’t incur any penalties or additional costs beyond the regular subscription price.
Canceling Add-on Channels
If you’ve subscribed to any additional channel packages (add-ons) on top of your Philo base subscription, you can cancel them individually without affecting your primary subscription. To do this, visit your Account page on the Philo website and click “Manage Add-ons.” From there, you can choose to remove any unwanted channel packages.
Canceling an add-on will take effect immediately, and you’ll lose access to those channels. However, your main Philo subscription will remain active until you decide to cancel it separately.
Updating Payment Method After Canceling
In some cases, you may want to update your payment method after canceling your Philo subscription. This could be necessary if your credit card is expiring or if you simply want to switch to a different payment option.
To update your payment information, visit the Account page on the Philo website and follow the prompts to add or update your payment details. This won’t automatically reactivate your subscription, but it will ensure that your new payment method is on file if you decide to resubscribe in the future.
Conclusion
Canceling your Philo subscription is a straightforward process that can be completed in just a few simple steps, regardless of the platform you used to subscribe. Whether you want to cancel through the website, Roku, Amazon, Apple devices, Android, or other platforms, this guide has covered all the necessary steps.
Remember, Philo’s no-contract policy means you can cancel at any time without facing penalties or early termination fees. And if you change your mind, you can easily reactivate your subscription with just a few clicks.
If you’ve decided to explore other streaming options, there are plenty of alternatives available, each with its own unique features and channel lineups. Take the time to evaluate your specific needs and preferences to find the best fit.
Lastly, don’t forget to keep track of Philo’s free trial period if you’ve signed up for it. Canceling before the trial ends will prevent any unwanted charges to your payment method.
By following the tips and instructions in this guide, you can confidently navigate the process of canceling your Philo subscription and make an informed decision about your streaming entertainment needs.
