Cancel Shipt Membership: Quick & Easy Guide for 2024
Thinking about ending your Shipt membership? You can do it easily online, through the app, by phone, or by email. It only takes a few minutes.
Many people love Shipt for grocery delivery. It saves time and makes life easier. But sometimes you might need to stop using it. Maybe you’re moving, want to spend less money, or just don’t need it anymore.
This article tells you how to cancel Shipt. We’ll cover why you might want to stop, what to think about first, and the different ways to end your membership. We’ll also talk about refunds, what happens after you cancel, and other services you could try instead.
What is Shipt?
Before diving into the cancellation process, let’s briefly review what Shipt offers and why you might have signed up in the first place.
Overview of Shipt’s grocery delivery service
Shipt is a membership-based grocery delivery platform owned by Target Corporation. It allows customers to order groceries and household items from local stores through a mobile app or website. Personal shoppers then select your items and deliver them to your doorstep, often on the same day.
Types of Shipt memberships
Shipt offers two main types of memberships:
- Annual Membership: Paid upfront for a full year of service
- Monthly Membership: Billed monthly for ongoing service
Both options provide unlimited free deliveries on orders over $35, making it an attractive choice for regular grocery shoppers.
Reasons to Cancel Your Shipt Membership
People choose to end their Shipt subscriptions for various reasons. Understanding your motivation can help you make the right decision and possibly explore alternatives if needed.
Service no longer needed
Maybe your schedule has changed, allowing more time for in-person shopping. Or perhaps you’ve found that you enjoy the process of selecting your groceries and no longer require the convenience of delivery.
Moving to an area without Shipt coverage
Shipt isn’t available everywhere. If you’re relocating to a place where the service doesn’t operate, canceling becomes necessary.
Financial Considerations
In times of budget tightening, subscription services are often the first to go. If you’re looking to cut expenses, canceling Shipt might be a logical step.
Comparison with other grocery delivery services
You might have found another service that better fits your needs or offers more competitive pricing. It’s always worth exploring options to ensure you’re getting the best value for your money.
Before You Cancel: Things to Consider
Take a moment to think through your decision. There might be factors you haven’t considered that could affect your choice.
Remaining membership benefits
If you’ve paid for an annual membership, check how much time is left. You might want to make the most of the service before canceling, especially if you’re not eligible for a refund.
Upcoming orders or credits
Do you have any pending orders or unused credits? Make sure to use these before canceling to avoid losing out.
Alternatives to cancellation
If you’re not ready to fully cancel, Shipt offers the option to pause your membership. This can be useful if you’re going on vacation or just need a temporary break.
Step-by-Step Guide to Canceling Shipt Membership
Now, let’s get into the nitty-gritty of how to cancel your Shipt membership. There are several methods available, so choose the one that’s most convenient for you.
Canceling through the Shipt website
- Go to shipt.com and log into your account
- Click on your name in the top right corner
- Select “Account Settings”
- Scroll down to “Shipt Membership Profile”
- Click on “How to cancel my membership”
- Follow the prompts to confirm your cancellation
Canceling via the Shipt mobile app
- Open the Shipt app on your device
- Tap the menu icon (three lines) in the top left corner
- Select “Account”
- Tap “Shipt Membership Profile”
- Choose “How to cancel my membership”
- Follow the on-screen instructions to complete the cancellation
Canceling by phone
If you prefer to speak with someone directly:
- Call Shipt’s customer service at (205) 502-2500
- Request to cancel your membership
- Provide any necessary account information
- Confirm your cancellation with the representative
Canceling by email
For those who prefer written communication:
- Draft an email requesting cancellation
- Include your account details and reason for canceling
- Send the email to [email protected]
- Wait for a confirmation reply (this may take 1-2 business days)
Canceling Shipt Membership Purchased Through Target
Target Shipt members have a different cancellation process.
Differences in the cancellation process
Target-linked Shipt memberships can’t be canceled through the regular Shipt website or app. Instead, you’ll need to go through Target’s system.
Steps to cancel Target-linked Shipt memberships
- Open the Target app or go to Target.com
- Log into your account
- Navigate to your account settings
- Find the Shipt membership section
- Select the option to cancel your membership
- Follow the prompts to confirm
If you have trouble, contact Target Guest Services at 1-800-591-3869 for assistance.
What Happens After You Cancel?
Once you’ve gone through the cancellation process, you might wonder what comes next.
Confirmation of cancellation
You should receive an email confirming your cancellation. If you don’t get this within 24-48 hours, contact Shipt to ensure the process was completed successfully.
Access to Shipt services post-cancellation
Your membership benefits will remain active until the end of your current billing period. This means you can continue to use Shipt until your paid time runs out.
Refund Policy for Canceled Shipt Memberships
Understanding Shipt’s refund policy is crucial, especially if you’ve paid for an annual membership.
Eligibility for refunds
Shipt offers prorated refunds for annual memberships canceled before the year is up. However, if you’ve been a Shipt member before, you may not be eligible for a refund.
How refunds are calculated
Refunds are typically calculated based on the unused portion of your membership. For example, if you cancel halfway through your annual membership, you may receive about half of your payment back.
Process and timeline for receiving refunds
Once approved, refunds are usually processed within 3-5 business days. The time it takes for the money to appear in your account can vary depending on your bank.
Frequently Asked Questions About Canceling Shipt Membership
Let’s address some common questions people have about ending their Shipt subscriptions.
Can I reactivate my membership after canceling?
Yes, you can sign up for Shipt again at any time. However, any special promotions or discounts from your previous membership may not apply.
Will I lose my account data if I cancel?
Shipt typically retains your account information even after cancellation. This makes it easier to reactivate in the future if you choose to do so.
How does cancellation affect my Shipt Shopper status?
If you’re also a Shipt Shopper, canceling your customer membership doesn’t automatically affect your shopper status. These are separate accounts.
Alternatives to Shipt: Other Grocery Delivery Services
Canceling Shipt? Consider these other grocery delivery options.
Comparison of popular alternatives
- Instacart: Similar to Shipt, offering same-day delivery from various stores
- Amazon Fresh: Free for Prime members in select areas
- Walmart+: Includes free delivery from Walmart stores
- Local store services: Many supermarkets now offer their delivery options
Pros and cons of each service
Each service has its strengths and weaknesses. For example, Instacart might have a wider selection of stores, while Amazon Fresh could be more cost-effective for existing Prime members. Consider factors like delivery fees, product selection, and availability in your area when choosing an alternative.
Tips for Maximizing Your Shipt Membership
Unsure about canceling Shipt? Try these tips to maximize your membership value.
Getting the most out of your membership before canceling
- Stock up on non-perishables
- Use any available credits or promotions
- Try ordering from different stores to explore all the options
Strategies for saving money with Shipt
- Look for in-app deals and discounts
- Combine orders with family or neighbors to meet free delivery minimums
- Use Shipt for bulky or heavy items to save time and effort
Common Issues When Canceling Shipt Membership
Sometimes, the cancellation process doesn’t go as smoothly as expected. Here’s how to handle potential problems.
Troubleshooting cancellation problems
If you’re having trouble canceling online:
- Clear your browser cache and try again
- Use a different device or browser
- Double-check that you’re logged into the correct account
What to do if your cancellation doesn’t process
Trouble canceling? Try these steps:
- Contact Shipt customer service directly
- Provide details of your cancellation attempt
- Ask for written confirmation of your cancellation
Conclusion: Making the Right Decision for Your Grocery Delivery Needs
Canceling Shipt is easy, but think it through first. You can cancel, pause, or keep your membership – pick what fits your life and budget now. If you need it later, you can always sign up again.
This guide shows you how to cancel step-by-step. Now you know your choices and what happens after canceling. Whether you want to save money or don’t need deliveries anymore, you’re ready to cancel if that’s best for you.