How to Cancel a Target Order: A Step-by-Step Guide
Canceling a Target order is sometimes necessary. You might have changed your mind, made a mistake, or encountered a problem with your purchase. This guide will show you how to cancel your Target order in a few simple steps.
Can you cancel a Target order? The short answer is: yes, as long as the order has not yet entered the shipping process.
In this detailed article, we’ll cover everything you need to know about canceling Target orders, including:
- What types of orders are eligible for cancellation
- How to cancel an order through the Target app or website
- Specific instructions for canceling pickup, drive-up, and same-day delivery orders
- What to do if you miss the cancellation window
- Tips for smoother cancellations
- Answers to frequently asked questions about Target’s cancellation policy
Whether you’re a seasoned online shopper or new to the world of e-commerce, canceling orders can be a confusing process. By the end of this guide, you’ll have a clear understanding of how to cancel unwanted Target orders and receive refunds promptly.
What Orders Can Be Canceled on Target?
Not all Target orders are eligible for cancellation. In general, you can cancel a Target order if the items have not yet been processed for shipping. This means the order is still in the early stages and hasn’t entered the delivery process.
If your order has already been shipped or is in the final stages of preparation for shipping, you may no longer be able to cancel it directly. In such cases, you can request a cancellation, but it’s not guaranteed to be approved.
Orders with third-party seller items can only be canceled within 30 minutes of placing the order. The cancellation option may disappear after that timeframe.
How to Cancel a Target Order on the App
One of the most convenient ways to cancel a Target order is through the Target mobile app. Here’s a step-by-step guide:
- Open the Target app and navigate to your purchases.
- Select the order you want to cancel.
- Tap the “Cancel Items” button. Note that this option will only appear if the items haven’t been processed for shipping yet.
- Select the specific items you want to cancel and choose a cancellation reason from the provided options.
- Tap “Cancel Items” to confirm the cancellation request.
After you’ve completed these steps, Target will send you a confirmation email regarding the status of your cancellation request. If the cancellation is successful, you’ll receive a refund for the canceled items, typically within a few business days.
How to Cancel a Target Order on the Website
If you prefer to cancel your order using the Target website, follow these steps:
- Sign in to your Target account and go to the “Orders” section.
- Find the order you want to cancel and click on it to view the order details.
- Locate the item(s) you wish to cancel and click the “Request Cancellation” button next to them.
- Select a cancellation reason from the provided options and click “Cancel Item” to confirm.
Again, you’ll receive an email confirming whether your cancellation request was successful or not. If approved, the refund process will be initiated.
Reasons You May Need to Cancel
There are various reasons why you might need to cancel a Target order. Some common scenarios include:
- Change of mind: Perhaps you found a better deal elsewhere or simply changed your mind about the purchase.
- Ordered the wrong item or size: It’s easy to accidentally order the wrong product, color, or size, especially when shopping online.
- Payment issues: If there’s a problem with your payment method or you need to use a different form of payment, canceling and reordering may be necessary.
- Duplicate orders: Occasionally, technical glitches or user errors can result in multiple orders being placed for the same items.
Cancel unwanted orders as soon as possible to avoid complications and ensure a smooth refund.
What Happens After Requesting Cancellation?
After you’ve submitted your cancellation request through the Target app or website, you’ll receive an email from Target within an hour confirming the status of your cancellation.
If the cancellation is successful, the email will outline the next steps for receiving your refund. The refund timeline may vary depending on your payment method:
- Target Circle™ Card refunds: Refunds for purchases made with a Target Circle™ Card typically take up to two business days to process after the cancellation is approved.
- Third-party credit card refunds: For orders paid with a third-party credit card (e.g., Visa, Mastercard, American Express), the refund process can take up to five business days.
Even if you successfully cancel your order, your bank or credit card statement may still show a temporary authorization hold. This hold will be released once your financial institution processes the refund, and the funds will become available again.
Canceling Drive, Order Pickup, or Same-Day Delivery
Target offers several convenient ordering options, including Drive Up (curbside pickup), Order Pickup (in-store pickup), and Same-Day Delivery. While the cancellation process for these orders is slightly different, it’s still relatively straightforward.
Drive-Up/Order Pickup Cancellation
You can cancel a Drive or Order Pickup order in a few ways:
- Via the app or website: Access your order details page through the Target app or website and look for the “Cancel Items” option. This option will only be available if the order hasn’t been prepared yet.
- Call customer service: You can also call Target’s Guest Services at 1 (800) 440-0680 and request to cancel your order over the phone.
- Request cancellation in-store: Visit the Guest Services desk at the pickup store and ask to cancel your order.
- Don’t pick up the order: If you simply don’t pick up your Drive Up or Order Pickup order during the designated pickup window, Target will automatically cancel the order after a certain period.
Same-Day Delivery Cancellation
For Same-Day Delivery orders, you can edit or cancel your order up to one hour before your chosen delivery window. Here’s how:
- Access your Target account through the app or website.
- Go to the “Orders” or “Purchases” section and find your Same-Day Delivery order.
- Select the order and look for the “Edit” or “Cancel” option.
- Follow the prompts to remove items or cancel the entire order as needed.
After the one-hour cutoff, you can’t edit or cancel your Same-Day Delivery order. Instead, refuse delivery when it arrives or return items later.
If You Miss the Cancellation Window
Even if you’ve missed the cancellation window for your Target order, you still have options to avoid being charged for unwanted items.
One option is to refuse the delivery when it arrives at your doorstep. When Target receives the refused order, they’ll process a return and issue a refund, which you should receive within a few business days.
Alternatively, you can accept the delivery and then return the items to any Target store or by mail using a prepaid Target.com return label. Just make sure to follow Target’s return policy and deadlines to ensure a smooth refund process.
Target’s Return Policy
Target’s return policy is generally straightforward, but it’s always a good idea to familiarize yourself with the specifics before returning any items. Here are a few key points:
- Most new, unopened items can be returned within 90 days for a refund or exchange.
- Certain items, such as electronics, entertainment items, and some home goods, have a modified return policy (typically 30 days).
- You’ll need your receipt or order confirmation to process a return.
- Returns can be made in-store or by mail using a prepaid return label.
Be sure to check Target’s website or ask a store associate for the most up-to-date return policy information, as policies can change over time.
Tips for Smoother Cancellations
While canceling a Target order is generally a straightforward process, there are a few tips that can help ensure a smooth and hassle-free experience:
- Check order status frequently: Keep an eye on your order status and act quickly if you need to cancel. The earlier you catch it, the better.
- Act fast once the order is placed: If you realize you need to cancel an order shortly after placing it, don’t hesitate. The sooner you submit the cancellation request, the more likely it is to be successful.
- Have order details handy: When contacting Target about a cancellation, have your order number and other relevant details ready to help expedite the process.
- Be prepared with a reason for canceling: When requesting a cancellation, you’ll typically need to provide a reason. Having a clear and valid reason can smooth out the process.
Frequently Asked Questions
Even after going through the cancellation process, you may still have some lingering questions about Target’s policies and procedures. Here are answers to some common queries:
What is the Target cancellation policy?
Target allows you to cancel orders that haven’t yet been processed for shipping. If the order has entered the delivery process, you can request a cancellation, but it’s not guaranteed to be approved. Third-party seller orders have a 30-minute cancellation window after purchase.
How long does Target take to process a cancellation refund?
Refunds for Target Circle™ Card purchases typically take up to 2 business days after cancellation approval. For third-party credit cards, the refund can take up to 5 business days.
Can I edit items in my Target order instead of canceling?
Yes, in some cases you may be able to edit your Target order by adding or removing items, depending on the order status. Check your order details for an “Edit” option.
What if I accidentally refused a Target delivery?
If you refused a Target delivery by mistake, contact their customer service right away. They may be able to reroute the package or assist with accepting the delivery after the fact.
Can I cancel a subscription or recurring order from Target?
Yes, you can cancel any active subscriptions or recurring orders through your Target account. Look for the “Subscriptions” section and follow the prompts to end your subscription.
For the most up-to-date and accurate information on cancellations, returns, and related procedures, always check Target’s official policies.
Conclusion
Canceling an order at Target is generally a straightforward process, as long as you act quickly before the items ship out. By following the step-by-step guides outlined here, you can easily cancel unwanted orders through the Target app, website, or by contacting customer service.
To cancel an order smoothly, act quickly, have your order details ready, and use all available cancellation methods: in-app requests, website cancellations, and customer service help.
Don’t hesitate to cancel orders that you no longer need or want, and take advantage of Target’s convenient refund policies. With a little preparation and attention to detail, you can avoid unnecessary charges and ensure a hassle-free online shopping experience.
Shopping online offers great convenience, but the ability to cancel orders when needed is equally important. By understanding Target’s cancellation process, you can shop with confidence, knowing that you have a way out if plans change or mistakes happen.