How to Easily Cancel Your Trello Premium in a Few Steps?
Have you been using Trello Premium but found you no longer need all the extra features and capabilities? Want to cancel your Trello Premium subscription but not sure how? If so, you’ve come to the right place!
This comprehensive guide will walk you through exactly how to cancel Trello Premium across desktop and mobile, key things to consider before cancellation, downgrading vs cancelling options, the refund policy details, and tips for a smooth transition process.
We’ll cover specific aspects like:
- Step-by-Step Instructions to Cancel Trello Premium
- Alternative Options Besides Complete Cancellation
- What Happens When You Cancel a Paid Trello Plan
- Answers to Frequently Asked Support Questions
- Key Takeaways to Remember
So if you’re looking to cancel your Trello Premium subscription, read on for a complete walkthrough!
Step-by-Step Guide: How to Cancel Trello Premium on Desktop
Let’s start from the beginning – how do you actually cancel Trello Premium if you want to downgrade or quit using the paid service completely?
The process is straightforward, but there are a few key details to keep in mind:
- You can only cancel Trello Premium via the desktop website, not in the mobile apps
- You need to be logged into the account that is associated with the Premium subscription
- Only a Workspace administrator can cancel Premium plans managed at the Workspace level
Ready to cancel? Here is the cancellation process broken down step-by-step:
- Log Into Your Trello Account
- Click on Your Profile Picture > Select “Settings”
- Choose “Billing” in the Left Sidebar
- Scroll Down and Click “Cancel Subscription“
- Confirm Cancellation When Prompted
And that’s it – your Trello Premium subscription will be cancelled immediately!
The cancellation will take effect at the end of your current billing period. So if you just paid for the year, you’ll continue to access Premium features until that year is up.
But the cancellation process ensures you won’t be automatically charged again, and eventually lose access to all Trello Premium extras.
Can I Cancel Trello Premium on Mobile?
A common question that arises – can I cancel my paid Trello plan from the Android or iOS mobile apps?
Unfortunately, Trello’s mobile apps do not currently support subscription management or cancellations.
The billing page and account settings related to your Premium plan are only accessible on the main Trello website when logged in on a desktop.
So if you want to cancel your Trello Premium subscription, you’ll need to do so from a laptop or desktop computer for now. Trello may add better account management features to mobile eventually, but for now web is the only way to cancel paid plans.
What if I Just Want to Downgrade My Trello Plan?
Let’s say you want to retain some paid features from Trello Premium, but scale back on the extras you aren’t really using month to month.
Downgrading to a lower-tier paid plan can be a nice middle ground before fully cancelling your Premium subscription.
Here’s a quick overview of what happens if you choose to downgrade your Trello pricing plan:
- From the billing page, click “Explore Plans” instead of “Cancel”
- You can pick Trello Standard or even tweak to a Business Class plan
- At your next renewal period, your account will switch to the downgraded pricing tier
So rather than outright cancelling Trello Premium, you have the flexibility to simply downgrade to fewer features if that better matches your usage and budget. Just access the same billing page and select a plan change instead.
Key Things You’ll Lose By Cancelling Trello Premium
Before going through the steps to cancel Trello Premium, it’s important to understand exactly what you’ll be losing access to. Know what Premium features you’ll forego can help assess if it still makes sense to keep paying or not.
Some of the key Trello Premium features you’ll lose after cancellation include:
- Unlimited Boards and Cards Per Board
- Custom Backgrounds and Color Options
- Priority Support and Troubleshooting
- Larger File Attachments Up to 250MB
- More Power-Ups Per Board
However, you’ll retain the core free features of Trello after cancelling Premium:
- Unlimited Personal Boards
- Basic Card Layouts and Organization
- File Attachments Up to 10MB
- Limited Power-Ups
- Access to All Previous Boards and Content
Review what aspects of Trello Premium you actually leverage before deciding to commit to cancellation. While the core Trello platform remains, losing some convenience or sophistication factors might be dealbreakers to stick with a paid plan longer.
Can I Get a Refund if I Cancel Trello Premium?
Another common question surrounding cancellations – will I get my money back if I decide to cancel Trello Premium?
The refund rules and policies depend a bit on when exactly you decide to cancel:
- If within the first 14 days of signing up, Trello provides a no-questions-asked full refund
- After that initial 14 day window, refunds are generally not offered
- Exceptions made sometimes if you did not use the service at all
So in summary:
- 14 Day Money-Back Guarantee on New Premium Subscriptions
- No Refunds After Initial Period
- Contact Support About Exceptions
If you just signed up but quickly realized you don’t need all the fancy Premium bells and whistles, act fast within 14 days and you can get your plan cost fully refunded without issue upon cancellation.
What Should I Ask Trello Support About Cancelling?
Thinking of cancelling your Trello Premium plan but have some outstanding questions? Reach out to their stellar customer support team for help.
Some examples of key details to ask Trello support when considering or going through with cancellation:
- When exactly will my subscription cancellation take effect?
- Am I still eligible for a prorated refund at this point?
- What is the best way to export my boards and data before downgrading plans?
- Will my existing cards and content remain fully intact if I cancel my paid subscription?
- Is there an option to temporarily pause my paid subscription instead of fully cancelling?
Trello’s support team is very responsive and equipped to answer any questions related to managing, downgrading, or cancelling Premium accounts. Whether it’s clarifying timelines, ensuring smooth data transitions, or discussing alternative options – don’t hesitate to reach out.
Key Takeaways When Cancelling Trello Premium
To wrap up this comprehensive guide, here are the big key takeaways to remember if looking to cancel your Trello Premium subscription:
- You Must Cancel Trello Premium on Desktop, Not Mobile
- Click “Cancel Subscription” Under Billing to Initiate Cancellation
- Downgrading Plans is an Alternative to Full Cancellation
- Lose Access to All Bonus Premium Features Like Custom Backgrounds
- Full Refunds Only Offered Within the First 14 Days
- Contact Trello Support With Any Specific Questions
And that’s it! By following the step-by-step cancellation process outlined here, you can smoothly cancel Trello Premium in just a few minutes via the billing page.
Review the key considerations around losing access to certain features, refund timing, and post-cancellation experience. And reach out to Trello’s fantastic support team for any other assistance as needed.
Thanks for reading – hopefully this gave you a comprehensive overview of how to easily cancel your Trello Premium subscription! Let us know in the comments if you have any other questions.