Cancel Noom Subscription: Step-by-Step Guide & Alternatives

Quitting Noom? No sweat. You can stop your plan through the app, website, or app store. This post tells you how to do it step-by-step. We’ll also cover what happens after you quit and Noom’s rules for stopping.

Many folks use Noom to get healthy, but you might want to stop for different reasons. Maybe you hit your target, found it hard to keep up, or want to try something new. Whatever your reason, canceling should be easy.

Let’s talk about how to end your Noom plan.

Table of Contents

Understanding Noom and Its Subscription Model

Before we get into the nitty-gritty of cancellation, it’s helpful to understand what Noom is and how its subscription system works.

What is Noom?

Noom is a digital health platform that combines personalized coaching, meal planning, and psychological insights to help users develop healthier habits. It’s not just about counting calories; Noom aims to change your relationship with food and exercise through education and support.

Noom’s Subscription Plans and Pricing

Noom offers several subscription options:

Monthly Plan
2-month plan
3-month plan
4-month plan
Annual plan

Prices vary, but typically $70 per month. Noom often runs promotions, so actual costs may differ.

Why People Consider Canceling Their Noom Subscription

Users cancel Noom for various reasons:

Achieved their health goals
Found the program too time-consuming
Didn’t see the expected results
Financial constraints
Prefer a different approach to health management

Whatever your reason, it’s important to know you have the right to cancel at any time.

Preparing to Cancel Your Noom Subscription

Before you hit that cancel button, there are a few things to consider.

Checking Your Current Subscription Status

First, confirm your subscription details:

Open the Noom app
Go to Settings
Select “Manage Subscription”

Here, you’ll see your plan type, billing date, and renewal information.

Understanding noom’s Cancellation Policy

Noom’s cancellation policy is straightforward:

You can cancel anytime
No cancellation fees
Access continues until the end of your billing cycle
No refunds for partial months

Timing Your Cancellation

To avoid unwanted charges, cancel before your next billing date. Set a reminder if needed to ensure you don’t forget.

Canceling Noom Subscription Through the App

The Noom app offers a user-friendly way to cancel your subscription.

Steps for iOS Users

Open the Noom app
Tap the menu icon (three lines) in the top left corner
Select “Settings”
Tap “Manage Subscription”
Choose “Cancel Subscription”
Follow the prompts to confirm

Steps for Android Users

The process is similar for Android:

Open Noom
Tap the menu icon
Go to “Settings”
Select “Manage Subscription”
Tap “Cancel Subscription”
Confirm your choice

Troubleshooting Common App Cancellation Issues

If you encounter problems:

Ensure your app is updated
Check your internet connection
Try logging out and back in
Contact Noom support if issues persist

Canceling Noom Subscription on the Website

Prefer to cancel on your computer? No problem.

Accessing Your Noom Account Online

Go to noom.com
Click “Log In” in the top right corner
Enter your credentials

Step-by-Step Website Cancellation Process

Once logged in:

Click on your profile icon
Select “Manage Subscription”
Choose “Cancel Subscription”
Follow the prompts to confirm

What to Do If You Can’t Log In

Forgot your password? Use the “Forgot Password” link on the login page. If you still can’t access your account, reach out to Noom’s customer support for assistance.

Canceling Noom Subscription Through App Stores

If you subscribed through an app store, you’ll need to cancel there.

Canceling via the Apple App Store

Open the Settings app on your iOS device
Tap your Apple ID at the top
Select “Subscriptions”
Find Noom in the list
Tap “Cancel Subscription”

Canceling via Google Play Store

Open the Google Play Store app
Tap the menu icon
Select “Subscriptions”
Find Noom
Tap “Cancel Subscription”

Canceling Subscriptions Purchased Through Other Platforms

If you subscribed through a different platform, like Amazon, you’ll need to cancel through that specific service. Check your email for the original purchase confirmation to determine where you subscribed.

Contacting Noom Customer Support for Cancellation

Sometimes, you might need extra help to cancel your subscription.

When to Reach Out to Customer Support

Contact support if:

You can’t access your account
The cancellation option isn’t available
You have questions about refunds
You’re experiencing technical issues

How to Contact Noom Support

Noom offers several support channels:

In-app messaging
Email: [email protected]
Website contact form
Phone Number: 1 (888) 266-5071

What Information to Provide

When contacting support, have ready:

Your account email
Subscription type and start date
Reason for cancellation
Any error messages you’ve encountered

After Canceling Your Noom Subscription

Once you’ve canceled, here’s what to expect.

Confirming Your Cancellation

You should receive an email confirming your cancellation. If you don’t, check your spam folder or contact support.

Accessing Noom Features Post-Cancellation

After canceling:

You’ll have access until the end of your billing cycle
Your data will be retained for a period (check Noom’s privacy policy for details)
You can still view your progress and past lessons

Reactivating Your Noom Subscription

Change your mind? You can reactivate your subscription:

Log into your account
Go to subscription settings
Select “Reactivate Subscription”

Note that prices may have changed since you last subscribed.

Frequently Asked Questions About Canceling Noom

Let’s address some common questions about ending your Noom subscription.

Can I Get a Refund After Canceling?

Noom typically doesn’t offer refunds for partial months. However, if you’re within the trial period, you may be eligible for a refund. Contact support for specific cases.

What Happens to My Data After Cancellation?

Noom retains your data for a certain period after cancellation. You can request data deletion by contacting support.

Can I Pause My Noom Subscription Instead of Canceling?

As of now, Noom doesn’t offer a pause option. You’ll need to cancel and resubscribe if you want to take a break.

Alternatives to Canceling Your Noom Subscription

Not sure about fully canceling? Consider these options.

Downgrading Your Noom Plan

While Noom doesn’t offer plan downgrades, you could cancel and resubscribe to a shorter plan if available.

Exploring Noom’s Free Features

After your subscription ends, you can still use some of Noom’s free features, like basic food logging.

Similar Apps and Services to Consider

If you’re looking for alternatives, consider:

MyFitnessPal
LoseIt!
Weight Watchers
Fitbit Premium

Each offers unique features, so research to find the best fit for you.

Tips for Making the Most of Your Noom Subscription

If you’re on the fence about canceling, try these tips to get more value from Noom.

Maximizing Noom’s Features

Engage with your coach regularly
Participate in group discussions
Complete daily lessons
Use the food logging tool consistently

Setting Realistic Expectations

Remember, sustainable weight loss takes time. Adjust your goals if they feel unrealistic.

Combining Noom with Other Health Strategies

Enhance your Noom experience by:

Incorporating regular exercise
Getting enough sleep
Managing stress through meditation or yoga
Seeking support from friends and family

Wrapping Up Your Noom Cancellation Journey

Canceling Noom can be easy. You can do it through the app, website, or app store. Make sure to cancel at the right time to avoid extra charges. If you need help, ask for support.

It’s okay if Noom isn’t working for you anymore. Think about why you want to cancel and what you learned. This can help you choose what to do next for your health.

Stopping Noom doesn’t mean giving up on your health. It’s just a change. Keep working on your goals, and find what works best for you.