How To Cancel Willow Subscription: Complete Guide

To cancel your Willow subscription, log into your account on the Willow website, navigate to “My Profile,” and select “Cancel Subscription.” This guide covers multiple cancellation methods for various devices, troubleshooting tips, and what to expect after cancellation.

Willow TV has become a popular choice for cricket enthusiasts in the United States and Canada. However, there may come a time when you need to cancel your subscription. Whether you’re looking to cut costs, have found an alternative service, or simply want a break from cricket streaming, this guide will walk you through the process step-by-step.

Table of Contents

What is Willow TV?

Before diving into the cancellation process, let’s briefly review what Willow TV offers.

Overview of Willow TV services

Willow TV is the premier cricket broadcaster in North America. It provides live coverage of numerous international cricket matches and tournaments. The service offers:

24/7 live cricket coverage
HD streaming quality
Match highlights and replays
Interactive scorecards
Multi-platform access (TV, web, mobile)

Subscription plans and pricing

Willow TV offers two main subscription options:

Monthly plan: $9.99 per month
Annual plan: $79.99 per year

These plans give subscribers access to all Willow TV content across various platforms.

Reasons to Cancel Your Willow Subscription

People cancel their Willow subscriptions for various reasons. Understanding your motivation can help you make an informed decision.

Cost considerations

In tough economic times, cutting unnecessary expenses is common. If you find yourself watching less cricket or need to trim your budget, canceling Willow might make sense.

Content availability issues

Sometimes, the specific matches or tournaments you’re interested in might not be available on Willow. In such cases, exploring other options could be beneficial.

Technical problems

Recurring streaming issues or poor video quality can be frustrating. If technical glitches persist despite troubleshooting, cancellation might be the best solution.

Before You Cancel: Things to Consider

Take a moment to review these points before proceeding with cancellation:

Checking your current subscription status

Log into your Willow account and check your subscription details. Note the renewal date and current plan to avoid any confusion during the cancellation process.

Understanding cancellation policies

Willow’s cancellation policy states that you can cancel at any time. However, be aware that:

Monthly subscriptions: You’ll have access until the end of your current billing cycle.
Annual subscriptions: No prorated refunds are offered for partial years.

Potential refund eligibility

Willow offers refunds in limited circumstances:

For monthly subscriptions: If you cancel within 24 hours of starting your billing cycle and haven’t watched any content.
For annual subscriptions: If you cancel within 48 hours of your new annual cycle and haven’t viewed any content.

Step-by-Step Guide to Cancel Willow Subscription

Now, let’s walk through the cancellation process for different platforms.

Canceling through the Willow website

Go to Willow. tv and log in to your account.
Click on your profile icon and select “My Profile.”
Navigate to the “Subscriptions” tab.
Click “Cancel Subscription” at the bottom of the page.
Follow the prompts to confirm your cancellation.

Canceling on Android devices

Open the Google Play Store app.
Tap the menu icon and select “Subscriptions.”
Find and select your Willow TV subscription.
Tap “Cancel Subscription” and follow the instructions.

Remember, uninstalling the app doesn’t cancel your subscription!

Canceling on iOS devices

Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select “Subscriptions.”
Find and tap on your Willow TV subscription.
Choose “Cancel Subscription” and confirm.

Canceling through streaming platforms

If you subscribed to Willow through a third-party service like Sling TV or YouTube TV, you’ll need to cancel through that platform:

Sling TV: Log in to your Sling account, go to “My Account,” select “Manage Account,” and remove Willow from your services.
YouTube TV: In your YouTube TV account, go to “Membership,” find Willow, and select “Remove.”

Alternative Methods to Cancel Willow Subscription

If the above methods don’t work for you, try these alternatives:

Canceling via email

Compose an email to [email protected].
Include your account details and clearly state your cancellation request.
Wait for a confirmation response (usually within 1-2 business days).

Canceling over the phone

Call Willow TV customer service at 1-855-372-8004.
Inform the representative that you want to cancel your subscription.
Provide your account information when asked.
Request a confirmation number or email for your records.

Canceling through your cable or satellite provider

If you subscribed to Willow through your TV provider:

Contact your provider’s customer service.
Request cancellation of your Willow TV add-on.
Follow their specific instructions to complete the process.

Troubleshooting Common Cancellation Issues

Sometimes, you might encounter problems when trying to cancel. Here’s how to handle common issues:

Unable to access the account

If you can’t log in:

Try resetting your password.
Check if there’s a service outage.
Contact Willow support for assistance.

Subscription not showing in account settings

This can happen if you subscribe through a third party. Double-check your subscription source and cancel through the appropriate platform.

Continued billing after cancellation

If you’re still being charged:

Check your cancellation confirmation.
Contact Willow support with your cancellation details.
If necessary, dispute the charges with your payment provider.

After Cancellation: What to Expect

Once you’ve successfully canceled, here’s what happens next:

Confirmation of cancellation

You should receive an email confirming your cancellation. Keep this for your records.

Access to content during the remaining subscription period

You’ll typically maintain access to Willow content until the end of your current billing cycle.

Handling any final charges

Check your next bank statement to ensure no further charges occur. If you see unexpected charges, contact Willow support promptly.

Alternatives to Willow TV for Cricket Streaming

If you still want to watch cricket after canceling Willow, consider these options:

ESPN+

Offers some cricket coverage
Broader sports content
$9.99/month or $99.99/year

Hotstar

Extensive cricket coverage
Indian content
$49.99/year for sports plan

Other cricket streaming options

ICC.tv for specific tournaments
YuppTV for South Asian content
Individual cricket board streaming services

Frequently Asked Questions about Canceling Willow Subscription

Can I pause my subscription instead of canceling it?

Currently, Willow doesn’t offer a pause option. You’ll need to cancel and resubscribe later if desired.

Will I lose access immediately after canceling?

No, you’ll have access until the end of your current billing cycle.

Can I reactivate my subscription after canceling?

Yes, you can resubscribe at any time through the Willow website or app.

Tips for Managing Streaming Subscriptions

To avoid future cancellation hassles:

Keeping track of active subscriptions

Use a spreadsheet or app to list all your streaming services, their costs, and renewal dates.

Setting reminders for renewal dates

Set calendar alerts a few days before each subscription renews to reevaluate your needs.

Evaluating subscription value regularly

Periodically assess how often you use each service to ensure you’re getting your money’s worth.

Conclusion: Successfully Canceling Your Willow Subscription

Canceling your Willow subscription doesn’t have to be a headache. By following the steps in this guide, you can navigate the process smoothly. Remember to:

Choose the right cancellation method for your subscription type
Double-check for confirmation
Be aware of your billing cycle to avoid surprises