Our Authors

What People Say About!

Dorothy Taylor

Dorothy Taylor

(Born March 15th, 1980 in Dallas, TX) 

Dorothy is the founder and head of Quick Cancellation, founded in 2023. She holds a Master’s degree in Business Administration from the University of Texas at Austin with a focus on consumer services. With over 12 years of experience in the customer service and retention field, Dorothy is an expert in subscription cancellations, having helped thousands of customers exit unwanted plans and services. Outside of work, she enjoys tennis, reading historical fiction novels, and spending time with her husband and two kids.

Marie Phillips

Marie Phillips

(Born January 8th, 1985 San Antonio, TX)

Marie is an author and expert at Quick Cancellation. She holds a Bachelor’s degree in Communications and Media Studies from the University of Texas at Arlington. Marie has worked closely with customers for over 10 years to help manage service cancellations, specializing in gym, app, and mobile service cancellations. In her free time, Marie enjoys traveling, photography, and running half-marathons.

Karen Miller

Karen Miller

(Born May 20th, 1990 in Houston, TX) 

Karen serves as an author for Quick Cancellation, leveraging her background in client services and cancellations. She holds a Bachelor’s degree in Business Management from Rice University. With 8 years of experience in cancellation services and support roles, she provides expertise across categories like subscriptions, transportation, and retail. Outside of work, Karen enjoys coaching her daughter’s soccer team and reading fiction novels.

Mark Lewis

Mark Lewis

(Born December 1st, 1978 in Austin, TX ) 

Mark is an author at Quick Cancellation, contributing his extensive knowledge of consumer services and account terminations. He holds an MBA from the McCombs School of Business at UT Austin. With over 15 years in client-facing cancellation roles, he offers guidance on gym, membership, service, contract, and software cancellations. When he’s not writing, Mark enjoys watching football, woodworking, and spending time with his wife and young twins.

Kevin Scott

Kevin Scott

(Born September 10th, 1984 in Dallas, TX) 

Kevin serves as an author at Quick Cancellation, leveraging over 10 years of experience managing service cancellations. He holds a Bachelor’s degree in Communications from the University of North Texas in Denton. Kevin provides expertise related to subscriptions, orders, appointments, contracts, and other services. Outside of work, he enjoys playing guitar in a local band, running, and reading nonfiction.

Daniel White

Daniel White

(Born April 5th, 1987 in Plano, TX) 

Daniel writes for Quick Cancellation, bringing his background managing client retention and cancellation support teams. He holds a Bachelor’s degree in Business Administration from Texas A&M University. With extensive experience related to service and subscription cancellations, he offers advice across fitness, TV, mobile, payment categories. In his spare time, Daniel enjoys woodworking and spending time with his wife and young daughter.