How to Cancel Keto Gummies Orders and Subscriptions

Online shopping is convenient, but it can lead to problems with shady companies offering unreal deals or free trials for weight loss supplements like keto gummies. Many consumers end up with recurring subscription charges or unwanted shipments.

The good news is, that there are steps you can take to cancel keto gummies orders, get refunds, and protect yourself from future scams. But how exactly do you go about this process?

The short answer is: Act quickly, communicate firmly with the company, dispute any unauthorized charges with your bank or credit card provider, report the company to authorities if needed, and take preventative measures to safeguard your information.

This guide explains how to cancel keto gummy orders, stop recurring charges, get refunds, and avoid similar scams. It also addresses common concerns and offers tips for safe online shopping.

The world of weight loss supplements can be a minefield, with countless companies making outlandish claims and using shady marketing tactics to lure in unsuspecting consumers. Keto gummies, which claim to induce ketosis and accelerate fat loss, have become a prime target for such unscrupulous practices.

Some of the most common scams involving keto gummies include:

1. Free Trial Traps: Companies offer a “free trial” of their gummies, but bury complicated terms in the fine print that automatically enroll you in a costly subscription plan after a short period unless you jump through hoops to cancel.
2. Fake Celebrity Endorsements: Advertisements featuring popular celebrities like Oprah, Steve Harvey, or the Sharks from Shark Tank falsely promote or are used to market shady keto gummies without their consent.
3. Automatic Subscription Renewals: Even if you intentionally order a one-time purchase, the company keeps sending monthly shipments and charging your card indefinitely until you take action to cancel the subscription.
4. Fake Review Sites: Scammers create websites posing as honest review platforms to lure consumers with fictitious success stories and manipulated ratings.
5. Shady Billing Practices: Unfamiliar company names show up on your credit card statement, making it difficult to identify who charged you or for what product.

If you’ve fallen prey to one of these common keto gummy scams, don’t panic – there are ways to fight back and protect yourself. Here’s a step-by-step guide on how to cancel your order, stop future charges, and potentially get a refund.

Steps to Cancel Your Keto Gummies Order

1. Contact the Company Immediately

As soon as you realize you’ve been misled or wish to cancel an order, the first step is to reach out to the company directly. Look for contact information like customer service numbers or email addresses on your order confirmation, or the company website, or even do a quick online search.

Have your order details, confirmation numbers, and any correspondence ready. Firmly but politely request a cancellation and refund, citing the specific reasons (misleading advertising, unwanted subscription, failure to receive product as described, etc.).

Be persistent, and get the names of any representatives you speak with for your records. Companies are legally obligated to provide methods to cancel “recurring charges,” but they often make it difficult on purpose.

2. Return the Product (If Received)

If you’ve already received a shipment of keto gummies from the company, don’t open or use them. Immediately prepare to return the package to strengthen your case for a refund.

Contact the seller and request a free, prepaid return shipping label. They are legally required to provide this. If they refuse, let them know you’ll return it anyway using an insured shipping method with tracking and delivery confirmation.

Keep records of all shipping information and costs incurred, as well as any further communication regarding the return. As long as the item is unopened and returned promptly, this provides evidence in case you need to dispute charges.

3. Dispute Charges With Your Bank

The company is unresponsive ignores cancellation requests, and refuses refunds. Bypass company disputes charges directly with a bank or credit card provider.

Explain the situation in detail – that you were misled, did not authorize recurring charges, or that the product did not match what was advertised. Provide any documentation like confirmation emails, shipping records, correspondences, etc.

Most banks and credit card issuers have dispute resolution processes and are accustomed to dealing with fraud, billing errors, and shady business practices. They will likely issue you a temporary credit while investigating.

Filing a dispute also creates a paper trail that you were defrauded and attempted to resolve it properly before taking further action. Additionally, request that they issue you a new debit/credit card number to prevent the company from charging you again.

4. Report Them to Authorities

If the company is being combative, scamming, or you’re having trouble getting appropriate resolutions, take the extra step of reporting them to the proper authorities.

File an official complaint with the Federal Trade Commission (FTC) on their website or by calling 1-877-FTC-HELP (382-4357). The FTC prosecutes companies engaging in deceptive marketing or fraudulent business practices.

You can also contact your state’s consumer protection office and alert them to the situation so they can investigate and take action against the company within your state’s jurisdiction.

Finally, leave detailed negative reviews about your experience on the company’s website and social media profiles. Warn others! You can also report their deceptive ads or fraudulent activities directly to the major advertising platforms and social networks where you encountered them.

Taking these additional reporting steps not only protects you in case further legal action is required, but helps shine a light on shady keto gummies companies and shut them down for good.

How to Avoid Keto Gummy Scams in the Future

To avoid similar situations, take preventative measures and protect yourself with a little due diligence:

• Only Order From Reputable Retailers: If a supplement pops up through social media, search engines, or a website you’ve never heard of before, that’s a major red flag. Stick to ordering health products from established, mainstream retailers and pharmacies you know and trust.
• Never Provide Payment Info on Shady Websites: Carefully scrutinize any website asking for your credit card number. Look for https:// encryption, a professional appearance, detailed policies/terms, and customer service contacts. Be extremely cautious of “free trials” that require entering payment info upfront.
• Beware of Celebrity Endorsement Claims: Unless there is a direct, official statement from a celebrity promoting and using a specific product, assume any endorsement images or videos are fabricated to manipulate consumers.
• Thoroughly Research Before Buying: Check with the Better Business Bureau, read reviews from verifiable sources, and search the company’s name with words like “scam,” “ripoff,” or “complaint” to see if others have reported negative experiences. If in doubt, steer clear.

By following these common-sense tips and always being vigilant of shady marketing tactics, you can avoid falling victim to keto gummy scams and shop online confidently for legitimate health and wellness products.

Common Questions About Canceling Keto Gummies

Do I have to return the product to get a refund?

While not always legally required, attempting to return an unopened product through the proper channels demonstrates your good faith and strengthens your case for receiving a refund. Having proof that you shipped it back is very helpful if you need to dispute charges with your bank. However, many disreputable companies may still refuse to accept returns, in which case you can proceed with other resolution methods.

What if the company refuses a refund?

If the company is uncooperative or ignores your cancellation and refund requests after multiple good faith attempts, you have the right to dispute the charges as fraudulent directly with your bank or credit card issuer. Provide all documentation that you tried to resolve it properly first. Credible threats of legal action or complaints filed with authorities may also pressure the company to cooperate.

How long does it take to get a refund?

Legitimate companies should process refunds promptly, typically within 2-4 weeks for credit/debit card purchases. However, federal rules stipulate that for any internet purchase, you must be allowed to cancel and receive a full refund within 30 days of receipt if the product was misrepresented.

Can they keep charging me after I cancel?

Not! Once you explicitly communicate your cancellation following the company’s prescribed methods, they cannot legally continue charging you. If they do, it is considered a fraudulent activity that you should dispute immediately with your bank and report to the relevant authorities.

No reputable company can keep billing you for a product or service you have already canceled according to their terms. However, some shady operations may try to ignore cancellation requests and keep charging customers until forcibly stopped.

If this happens, call your bank or credit card provider right away and explain that you have canceled but are still being illegally charged. Provide any documentation like cancellation confirmations, correspondence records, etc. Your bank can then issue a chargeback, block future charges from that merchant, and provide you with a new debit/credit card number.

You should also file an official complaint with the Federal Trade Commission (FTC) on their website or by calling 1-877-FTC-HELP(382-4357). Describe the situation, including the company’s refusal to stop charging you after cancellation. The FTC regulates and prosecutes fraudulent business practices like this.

State consumer protection offices are another agency to alert, as they can take action against companies violating consumer rights and laws within their jurisdiction. And of course, leave detailed negative reviews and warnings about the keto gummies company online.

By taking quick action to shut down recurring billing and report violations through proper channels, you protect yourself and make it more difficult for scammers to continue their abusive practices.

Should I cancel my credit/debit card after ordering keto gummies?

While not always 100% necessary, canceling the credit or debit card used to pay for any questionable keto gummies purchase is generally a smart preventative measure.

Even if you successfully cancel the order itself, many of these companies continue to make attempts at charging customers’ cards down the road through different company names, recurring billing tactics, etc. Keeping the old card open leaves you vulnerable.

By requesting a new debit or credit card number from your bank, you get a fresh start and can be assured no further unauthorized charges can be made. This is especially important if you’re having trouble getting a full refund or stopping subscription charges.

Of course, you’ll need to update any recurring billing tied to the old card number. But a little short-term inconvenience is well worth the added protection and peace of mind.

When disputing shady charges or ordering from companies you don’t fully trust, always consider canceling and replacing the payment card used as one of the first security steps.