How To Cancel Stitch Fix? The Complete Guide
Have you found yourself wondering how to cancel your Stitch Fix subscription? As convenient as this popular personalized clothing subscription service is, there may come a time when you decide it’s best to part ways.
Perhaps you feel Stitch Fix’s prices no longer align with your budget. Or maybe the latest fix simply missed the mark on capturing your personal style. Whatever the reason, canceling is quick and easy when you know the steps.
In this comprehensive guide, you’ll learn how to cancel Stitch Fix in just a few minutes. We’ll cover:
- Why you might want to cancel your subscription
- A step-by-step walkthrough of the cancellation process
- What happens after you cancel Stitch Fix
- Answers to frequently asked questions about canceling
- Alternatives you can consider if you still want a styling service
After reading, you’ll feel empowered to effortlessly cancel your Stitch Fix account whenever you’re ready. So let’s get started!
Why You Might Want to Cancel Your Stitch Fix Subscription
Stitch Fix has revolutionized the retail experience by delivering handpicked outfits suited to each customer’s unique size, style, and budget. With over 3.7 million subscribers, they’ve clearly gotten the personal styling formula right for many people.
However, Stitch Fix may not be the best fit forever. There are a few common reasons people decide to stop their subscription:
- The pricing is higher than expected. While Stitch Fix claims to accommodate any budget, some pieces push the limits of affordability. Their selective discounts also aren’t always enough to make items budget-friendly.
- You keep receiving poor quality clothing. Some customers report getting items that seem worn, damaged, or cheaply made. This likely results from the try-on process rather than Stitch Fix selling used goods. But it can still be bothersome.
- The styles consistently miss the mark. Even though you took Stitch Fix’s Style Quiz, your Fixes simply aren’t matching your fashion sensibilities or stated preferences.
- You want flexibility or to take a break. With their auto-shipping model, Stitch Fix doesn’t allow much control. Pausing or canceling lets you regain flexibility with when and how often you receive shipments.
If any of these scenarios sounds familiar, you may be ready to cut ties with Stitch Fix. The good news is, cancellation takes just a few quick steps.
Steps to Cancel Your Stitch Fix Subscription
Ready to learn how to cancel Stitch Fix? The exact process depends slightly on your end goal:
- Stop auto-deliveries but keep your account open
- Completely delete your account and data
Let’s go through both options step-by-step:
Log Into Your Stitch Fix Account
First, access Stitchfix.com and log into your account.
Be sure to use the email and password associated with your Stitch Fix profile. If you have trouble signing in, you can use their password recovery option.
Stop Automatic Stitch Fix Deliveries
Once logged in, you’ll see a few options for managing your subscription:
- Click “Manage Fix Frequency”
- Select “I want to stop receiving automatic Fixes”
- Check the box next to “Stop receiving Fixes automatically”
- Confirm by clicking “Submit”
And that’s it! Going forward, your account will switch to only receiving Fixes when you manually schedule them. So feel free to order more boxes when you want, but Stitch Fix won’t auto-send (or auto-bill) anything further.
Optional: To cancel an upcoming shipment that your Stitch Fix stylist already began working on, check the box next to “Yes, please cancel my [date] Fix” before submitting.
Consider Adjusting Your Fix Frequency Instead
If you still like elements of Stitch Fix but want more control, consider reducing your fix frequency instead of fully canceling just yet.
Rather than stopping fixes completely, you could switch to receiving them:
- Once every 2-3 months
- Seasonally only
- On a custom schedule
Giving your personal style more time to evolve between shipments may improve your satisfaction over time. And you’ll maintain the relationship with your stylist.
To adjust frequency instead of fully canceling:
- Click “Manage Fix Frequency”
- Choose “I want to change my Fix frequency”
- Select your new preferred frequency
- Confirm by clicking “Submit”
Cancel Future Stitch Fix Charges
If you’re positive Stitch Fix is no longer right for you, the next step is canceling your account completely to stop all future charges.
To cancel:
- Contact Stitch Fix support via email, chat, or phone
- Explicitly state you want to cancel your account
- Confirm cancellation in writing if possible
Stitch Fix prefers managing accounts online. But for full deletion, you’ll need to directly notify their team about your decision.
Be aware that any outstanding styling fees already charged to your method of payment will still apply. You only avoid future charges when canceling.
What Happens When You Cancel Your Stitch Fix Account?
Canceling your Stitch Fix subscription immediately stops all upcoming auto-deliveries. However, the experience and policies differ slightly depending on your status:
- If a Fix is already in progress: Canceling won’t prevent the order being prepared by your stylist. You’ll need to return pieces you don’t want once received.
- If you’ve paid a styling fee: The $20 fee still applies for any pending shipments, but gets credited toward kept items.
- Access to your data: Stitch Fix retains your information despite canceling your account. If you want it fully deleted, you’ll need to directly request removal. Data otherwise gets saved for an undisclosed period of time in line with their privacy policy.
In most cases, cancellation removes future financial obligations immediately besides what’s already in motion. You can also reactivate your account at any time if you change your mind!
Answers to Frequently Asked Stitch Fix Cancellation Questions
Wondering about refund eligibility, pausing your account, and more? Here are answers to some frequently asked questions about the Stitch Fix cancellation process:
Can I get a refund after I cancel my Stitch Fix subscription?
Stitch Fix does not issue refunds for items already purchased and sent. However, any unused portion of styling fees paid upfront automatically get credited toward pieces you keep. For fixes in progress upon canceling, simply return any items you don’t wish to buy.
What if I only want to temporarily pause my account?
No problem! Rather than fully closing your account, you have the option to temporarily pause your subscription for up to six months. Simply select “Pause My Account” under account settings. You can resume fixes anytime.
How long does it take to fully cancel a Stitch Fix account?
Your subscription delivery settings get canceled immediately after requesting account closure. However, it can take up to 72 hours for Stitch Fix to fully purge all personal data from their systems.
Can I delete my Stitch Fix account if I have an order en route?
Yes, you can request account deletion at any time. However cancellation won’t impact fixes already being processed and shipped by your stylist. You’ll simply need to return any items you don’t wish to keep from existing orders.
What if I change my mind – can I reopen my account?
Definitely! If you realize you miss your personalized Stitch Fix shipments, you can always reactive your account. Just reach back out to their customer service team to have your profile reinstated.
Hopefully these answers help alleviate any concerns surrounding the Stitch Fix cancellation process. Reach out to their support team for assistance with specific account-related questions.
4 Smart Alternatives to Stitch Fix
If you still love the concept of clothing subscriptions, but Stitch Fix no longer fits the bill, consider one of these popular alternatives:
- Nadine West: This service offers frequent discounts and introductory deals making the fashion very affordable. You also get to preview choices online before boxes ship.
- Trunk Club: With Trunk Club you get paired with a personal stylist for a high-touch experience. Their team goes above and beyond to capture your preferred tastes.
- Rent the Runway: If you’d prefer even more flexibility to try designer brands at affordable prices, Rent The Runway allows you to rent pieces for events without a monthly commitment.
- Le Tote: For casual everyday fashion on a budget, Le Tote sends you affordable full outfits to try at home. Just send back what you don’t love!
Any of these services allow you to cancel your subscription online anytime without hassle. Before committing, browse their selection to find an ideal style and price match.
Recap: Effortlessly Canceling Your Stitch Fix Account is Simple
And there you have it! Now you know exactly how to cancel your Stitch Fix account with ease.
To quickly recap:
- Revisit Stitchfix.com and sign into your account
- Navigate to “Manage Fix Frequency” and disable auto-delivery
- Consider adjusting frequency instead of fully closing your account just yet
- To permanently cancel, email Stitch Fix support and request account deletion
- Be aware styling fees may still apply to pending orders upon cancellation
- But don’t stress – resubscribing in the future if you change your mind is totally doable!
Hopefully this guide gave you a streamlined understanding of how to cancel Stitch Fix when the time feels right. Their subscription model isn’t ideal for everyone forever, and that’s completely okay.
If you still want fashion advice but think Stitch Fix misses the mark style-wise or financially, try one of the stylish alternatives mentioned instead. Each offers high quality wardrobe picks suited to your personal tastes.
But when in doubt, know that fully canceling or even just pausing your Stitch Fix subscription takes only minutes. Then you can take a break, reassess your clothing budget for the new year, or simply shop your own preferences.
Here’s to cultivating closets that make you feel confident, stylish, and undeniably you! Let us know if you have any other Stitch Fix cancellation questions.
