How to Easily Cancel Your Iberia Flight Booking & Get Refund
Have you booked a flight with Iberia but need to cancel your trip? Want to know if you can get a refund or how much the cancellation will cost? If so, you likely have some questions about Iberia’s policies and processes regarding flight cancellations.
Can I cancel my Iberia flight booking and get a full refund?
The option to cancel your Iberia flight and receive a refund depends on a few key factors like your ticket type, route, and the timing of your cancellation request. However, with flexible ticket options, Iberia does allow penalty-free cancellations in many cases.
In this comprehensive guide, we’ll cover everything you need to know about:
- Iberia’s cancellation and refund policies
- Fees for cancelling flights
- How to cancel online, by phone, or at the airport
- Eligibility for refunds or vouchers
- Rebooking/change options
- Steps for getting refunds
- Policies for delays/disruptions
Equipped with this information, you can easily cancel your Iberia booking and determine if you’re entitled to any refund. So let’s get started!
Overview of Iberia’s Flight Cancellation Policy
The first thing to understand is Iberia’s policy around flight cancellations and refunds. Here are some key highlights:
- 24 Hour Free Cancellation: Iberia allows passengers to cancel tickets within 24 hours of purchase for flights to/from the US. Must be 7+ days before departure.
- Refundable vs. Non-Refundable Fares: Options for refund depends on your fare type. Some restricted tickets don’t allow refunds or changes.
- Flexible Ticket Options: Extra options like “Flexible Ticket” provide more ease around rebooking/refunds.
- Voucher Option: If you cancel and aren’t eligible for a cash refund, travel vouchers are often offered for future travel.
Knowing these policy basics for this airline provides helpful context before cancelling your flight. Always check your specific ticket too for fare rules.
Step-by-Step Guide to Cancel Your Iberia Flight
Once you’re familiar with Iberia’s cancellation policies, here is the playbook to actually cancel your trip. You have a few options available to complete the cancellation, whether online, by phone, or at the airport.
Option 1: Cancel Your Iberia Flight Booking Online
Cancelling your flight with Iberia online is the most straightforward option. Just follow these steps:
- Go to Iberia’s website and access the “Manage My Booking” page under “Your Flights“.
- Log into your Iberia account or retrieve your booking using your details.
- Select the “Cancel” or “Cancel Flight” button next to your itinerary.
- Review the cancellation request details and confirm to complete it.
Once confirmed, you’ll receive a confirmation email and your flight will be canceled. For any issues, contact Iberia customer service.
Option 2: Contact Iberia to Cancel Your Flight
To cancel over the phone, use these Iberia numbers:
Canada: 1 800 772 4642.
United States: 1-800-772-4642
Just call, explain you want to cancel your flight, confirm details, and the agent will take care of it!
Option 3: Visit a Iberia Ticket Counter to Cancel
You can visit an Iberia ticket counter at the airport to cancel in-person as well. Simply share your flight details and reason for cancellation. They’ll handle completing the cancellation right there.
No matter which cancellation option you choose with this airline, be sure to check if any fees apply or if a refund is offered for your ticket.
Iberia Flight Cancellation Fees and Policies
As noted in the introduction, rules around refunds and fees with Iberia vary for different ticket types:
- Non-refundable classic/express fares cannot be refunded once booked
- Flexible economy fares (Flex fare) have ~EUR 60 cancellation fee
- Business class flexible fares have ~EUR 90 cancellation fee
So be aware that unless your Iberia ticket specifically had flexible terms, cancelling your booking may not lead to any refund. Your eligibility also depends on the timing, route, and reason for cancellation.
If you cancel outside the initial 24 hour free period and meet the fare/timing requirements, expect to pay the above cancellation fees. These still tend to be reasonable compared to other airlines though!
Getting a Refund from Iberia After Cancellation
If you determine your Iberia Airlines booking is in fact eligible for a refund after cancellation, here is how you can request it:
Online refund requests can be made via “Manage My Booking” → “Refunds” Section
You can also call Iberia to speak with an agent who will handle submitting the refund. Be ready to share your flight details and reason for cancelling.
In most cases, expect Iberia refunds within 7-15 business days after a couple weeks of processing time. The refund timeline also depends on your original payment method. Refunds go back to the original payment account. And as mentioned, vouchers are sometimes offered too!
Rebooking or Changing Iberia Flights Instead
What if your travel plans change, but you want to travel on Iberia in the future instead of outright cancelling? In some cases, you may be able to simply change your flight details instead.
This flexibility depends on your fare rules, but options may include:
- Change departure dates
- Modify destination
- Rebook on a different Iberia route
- Pay any fare differences incurred
Explore change/rebooking options online via “Manage My Booking” or by calling an Iberia agent before cancelling altogether. Changes must be made at least 3 hours before departure time.
Iberia Cancellation & Refund Policies for Disruptions
Iberia also has policies to compensate passengers in certain situations when flights are delayed or outright cancelled/rerouted by the airline:
- If delays exceed 2+ hours based on your route, meals, accommodations, reimbursements may be provided
- If informed last minute of cancellations, rerouting, or long delays – monetary compensation is offered (EUR 125 to EUR 600 based on factors like flight distance and arrival delay time of new flight)
So if your flight ends up getting disrupted or cancelled, you may be entitled to rebooking/rerouting assistance or monetary reimbursements. Be sure to explore options with an Iberia rep.
What’s the Best Way to Cancel an Iberia Flight?
If you need to cancel your flight with Iberia and want the smoothest experience, we recommend cancelling online through “Manage My Booking”. This self-service portal lets you directly review updated policies and complete the cancellation without phoning an agent.
However, if you prefer personal assistance – do call one of Iberia’s customer service numbers above. The experts can answer policy questions and handle processing the cancellation over the phone.
In Summary… Key Things to Know
To recap, here are top things to remember when cancelling an Iberia Airlines flight:
- Iberia has a 24 hour free cancellation policy from booking if departure is 7+ days away
- Eligibility for refunds/vouchers depends on original ticket fare terms
- Cancellation can be completed online, by phone, or at airport counters
- Expect some moderate cancellation fees unless you had a flexible “Fare Plus”
- Receive assistance for rebooking if flights disrupted last minute
We hope this guide gives you everything you need to change plans and easily cancel your flight on Iberia Airlines. Safe travels!